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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1393 reviews)

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4.92

Based on 1,393 reviews, last reviewed 30th Jun 2025

35% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

Halesworth Showstoppers

Staff at the Suffolk Building Society Halesworth branch are exceptional. They are efficient, cary and put the customer at the heart of what they do. Being a rural branch, they know many of the customers by name and they will also answer the 'phone locally which is a great help to the community. Reviewed on: 3rd February 2024

A Trusted Partner for a Lifetime of Savings:

I have been a customer of Suffolk Building Society since birth, and I am happy to share my positive experience with this outstanding financial institution. Their accurate attention to detail in managing my savings and comprehensive updates make them my go-to choice. The exceptional customer service provided by their friendly and knowledgeable staff, who are always willing to go the extra mile, has made every interaction a pleasure. I highly recommend Suffolk Building Society to friends and family for their reliable account management and commitment to customer satisfaction. Thank you, Suffolk Building Society, for being a trustworthy partner in my financial journey! Reviewed on: 3rd February 2024

Valued in the community

Good customer service , good regular saver and very involved in the local community Reviewed on: 3rd February 2024

Excellent, professional customer service.

Excellent, professional customer service. Great to be able to go to a local branch and speak to someone in person. Reviewed on: 3rd February 2024

Excellent service from friendly knowledgeable staff

Excellent service from friendly knowledgeable staff Reviewed on: 3rd February 2024

Took out 1year bond.

Took out 1year bond.Very calm, helpful staff. In all a very pleasant experience. I will soon be returning to further invest. The whole Experience was on a lad with a convivial social occasion. Very pleased indeed. Reviewed on: 3rd February 2024

The Halesworth branch of The Suffolk Building Society

Visited our local Suffolk Building Society this morning. It was busy, which was good to see, didnt have long to wait. The young lady behind the counter was very helpful, efficient, friendly and greeted me with a smile, which makes a big difference. But on saying that, all the staff at the Halesworth branch are very happy and smiley. As we have no banks in our town now, the Building Society is a god send to everyone in Halesworth. Reviewed on: 3rd February 2024

Help at hand .......

I visited Ravenswoid to register my Power of Attorney on one of your customer's accounts. My meeting was with Laura - who was extremely helpful in many ways. Being hard of hearing she ensured that she spoke slowly, clearly and made sure I had understood everything before moving on to the next subject. She knew the processes well which meant it all happened very smoothly. She explained the details of available investment accounts - and the pros / cons of each depending on what needed to be achieved .. excellent!! The best bit ... meetings should be relaxed and fun ... and that is what happened!! Well done Laura ... I hope the powers that be appreciate your true worth to the organisation. Thank you. Peter Reviewed on: 3rd February 2024

We recently opened savings accounts.

We recently opened savings accounts. Very good interest rates. Efficient staff Reviewed on: 3rd February 2024

The staff are always friendly and helpful

The staff are always friendly and helpful Reviewed on: 3rd February 2024

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