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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1393 reviews)

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4.92

Based on 1,393 reviews, last reviewed 30th Jun 2025

35% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

What a lovely experience!

What a lovely experience! I opened a Saving account last week in Aldeburgh. We were welcomed into the office with our little dog. Amy helped us fill in the form, which made such a difference to our experience. A really personal touch, all the old traditional values still intact. Quite rare these days. It left me with a little warm glow for the rest of the day. Thank you. Reviewed on: 3rd February 2024

Excellent service, friendly staff straightforward an...

Excellent service, friendly staff straightforward and helpful. Reviewed on: 3rd February 2024

Great personal service from knowledgeable staff.

Great personal service from knowledgeable staff. Reviewed on: 3rd February 2024

Warm and local

knowledgeable and friendly. The representative took us through all the products that could help us. We liked it so much we opened a second accout for our new grandson. Reviewed on: 3rd February 2024

Help and advise when I need it.

Help and advise when I need it. Very professional staff. Reviewed on: 3rd February 2024

Always helpful and good rates staff friendly and gre...

Always helpful and good rates staff friendly and great to have face to face connection Reviewed on: 3rd February 2024

Great service from a great team at the Suffolk.

Your customer service is excellent. It is a pleasure to be able to go to a branch, or phone the branch if necessary. Reviewed on: 3rd February 2024

Ideal basic local savings account.

Ideal for rainy day savings - a traditional passbook and excellent counter service. Reviewed on: 3rd February 2024

Helpful and friendly staff

I regularly visit the Woodbridge branch of the of the IBS and the staff are always extremely friendly, helpful and professional Reviewed on: 3rd February 2024

Really helpful when I had some inheritance money to...

Really helpful when I had some inheritance money to invest. I was recently bereaved the staff were empathetic and caring in their support to ensure I got the best account for my investment. Reviewed on: 3rd February 2024

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