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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,393 reviews, last reviewed 30th Jun 2025
35% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

Excellent service

5
From opening the account to maintaining it has been a good experience. The staff have always been friendly and helpful. There are also a good number of products to choose from. Reviewed on: 4th February 2024

The staff at the Woodbridge branch are very friendly...

5
The staff at the Woodbridge branch are very friendly, helpful and professional. Reviewed on: 4th February 2024

Simple and friendly

5
A welcoming team who kept the process simple and concise. I felt like a valued customer Reviewed on: 4th February 2024

Keep the branch open

4
I need to know interest in order to submit tax returns and the staff are always friendly and helpful. I am looking forward to using this on line in future but I like to discuss other things face to face so please keep the branch open. Reviewed on: 4th February 2024

Opened 2 accounts recently, one ISA and one easy acc...

5
Opened 2 accounts recently, one ISA and one easy access savings. Really like the fact you can fill in a paper application form (sick to death of doing things online!). Also, great to be able to pop into a branch and deal with a member of staff face to face. Reviewed on: 4th February 2024

Local bank with easy access in town

5
Local Bank with easy access in town. Face to face meeting and very informative, so friendly made us feel at ease. Reviewed on: 4th February 2024

Help with savings

5
Help with savings when interest rates changed. Lost a bit of interest gained but overall we are benefiting from the savings account. Reviewed on: 4th February 2024

All staff are friendly and helpful and I have seen s...

5
All staff are friendly and helpful and I have seen staff being very good to older customers who are very muddled. Reviewed on: 4th February 2024

A local branch network.

4
A local branch network. Easy to contact & helpful members of staff offering great customer services Reviewed on: 4th February 2024

Friendly and efficient

5
I wanted to renew my investments and make additional deposits. I was dealt with in a friendly, and efficient manner. Interest rates were discussed and various options discussed. Reviewed on: 4th February 2024

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