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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1352 reviews)

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4.92

Based on 1,352 reviews, last reviewed 22nd May 2025

7% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Friendly and Informative The Halesworth branch is always friendly and informative Reviewed on: 22nd May 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1352)

Excellent customer service.

Excellent customer service. I arrived at the local branch 1 min before they close but the staff were happy to deal with what I needed without rushing me. Reviewed on: 3rd February 2024

Sudbury branch always friendly and helpful

Sudbury branch always friendly and helpful Reviewed on: 3rd February 2024

THE ELDERLIES

AS MORE TOWNS ARE BECOMING BEREFT OF BANKS AND THE NEED TO SPEAK TO PEOPLE FACE TO FACE TO SORT OUT PROBLEMS I AM VERY FORTUNATE THAT IWAS AN STILL AM A SBS MEMBER AND AM ABLE TO SORT OUT SAVINGS AND OTHER PROBLEMS WITHA FACE TO FACE + A CUP OF COFFEE IF NEEDED Reviewed on: 3rd February 2024

Woodbridge staff are lovely

The people who work for the Woodbridge branch are simply lovely. They are very helpful and friendly. Reviewed on: 3rd February 2024

Always friendly and treated as an individual from th...

Always friendly and treated as an individual from this local building society caring about it’s community Reviewed on: 3rd February 2024

Customer service is very good.

Customer service is very good. It’s great to be able to go into a local branch and be greeted so warmly. Reviewed on: 3rd February 2024

A personalised experience, offering fantastic advice...

A personalised experience, offering fantastic advice on all banking services. Makes me feel in very safe hands. The fact that I can access a branch directly is what makes me continue to use SBS. (Hadleigh). That direct interaction with staff is something to be highly valued, particularly in our current environment where banks are closing branches and taking a non direct approach via internet banking. I even think the younger generation would value this personal approach when looking at mortgage advice discussing their hard earned cash. Please continue what you are doing. Yours appreciatively. Reviewed on: 3rd February 2024

Consistent best rates for monthly saving

Been saving with the Suffolk for over 10 years - consistently best rate for monthly savings. Always helpful whether by phone or letter. Reviewed on: 3rd February 2024

BEEN WITH YOU FOR YEARS AND STILL HAPPY TO CONTINUE

BEEN WITH YOU FOR YEARS AND STILL HAPPY TO CONTINUE Reviewed on: 3rd February 2024

New customer

Very impressed with how they dealt with in the branch when we opened the account Reviewed on: 3rd February 2024

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