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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.92
Based on 1,352 reviews, last reviewed 22nd May 2025
7% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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Latest highest rating:

5

Friendly and Informative The Halesworth branch is always friendly and informative Reviewed on: 22nd May 2025
Miss B's avatar
Miss B

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Suffolk Building Society, formerly Ipswich Building Society: Savings now

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1352)

knowledgeable

5
excellent friendly service, always helpful and knowledgeable Reviewed on: 3rd February 2024
Denise Gibbins's avatar
Denise Gibbins

It is very accessible being in my town of Sudbury.

5
It is very accessible being in my town of Sudbury. The service is very friendly and make you feel welcome. The atmosphere fits in with the small market town of Sudbury. Reviewed on: 3rd February 2024
Marie H's avatar
Marie H

Personal, professional, friendly and local

5
I have been with Suffolk BS (formerly Ipswich BS) for many years and recently purchased two more saving accounts with them. Their Customer Services is second to none and they make me feel valued. They are professional and friendly and very efficient, I also like the fact they are local and accessible. Reviewed on: 3rd February 2024
Margaret Marks's avatar
Margaret Marks

Friendly staff.

5
Friendly staff. Always willing to help. Good savings rates. Reviewed on: 3rd February 2024
Eileen B's avatar
Eileen B

always Happy to Help and a friendly service

5
always Happy to Help and a friendly service Reviewed on: 3rd February 2024
John 's avatar
John

Outstanding Service

5
I have been with this society for many years and they have always provided an excellent service. Reviewed on: 3rd February 2024
C L's avatar
C L

Dickies view

4
A good local Society , which is why I support it. The staff are always helpful and informative and provide a good and efficient service. Although local, the savings rates are very competitive. The Society also supports many local initiatives and good causes. Reviewed on: 3rd February 2024
RICHARD K's avatar
RICHARD K

We went in this week to pick up my wife’s book and a...

5
We went in this week to pick up my wife’s book and all the staff go overboard to make you feel welcome. Nothing is too small as they checked my account to make sure some money had gone in that I had transferred. very good service. Reviewed on: 3rd February 2024
Kevin P's avatar
Kevin P

Friendly and helpful staff.

5
Friendly and helpful staff. Made me feel very welcome as a new customer Reviewed on: 3rd February 2024
Kevin m's avatar
Kevin m

You can talk to real people.

4
You can talk to real people.and it is very professional. Reviewed on: 3rd February 2024
Rodney W's avatar
Rodney W

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