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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1393 reviews)

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4.92

Based on 1,393 reviews, last reviewed 30th Jun 2025

35% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

Staff always welcoming and very knowledgeable...

Staff always welcoming and very knowledgeable and helpful. Very professional with a smile. Reviewed on: 5th February 2024

Sudbury Branch

Very Impressions with support of the Building Society for their chosen Charities. Staff at Sudbury branch are very pleasant and always make you so welcomed especially Courteney. Reviewed on: 5th February 2024

great its is able to view account details online

great its is able to view account details online Reviewed on: 4th February 2024

Suffolk Building Society were super speedy in securing

Suffolk Building society were super speedy in securing me with my appointment, the whole process has been smooth from start to finish. The saxmundham team advised me on all methods of saving and were able to answer any queries I had sufficiently, I recommended Suffolk Building Society unreservedly! Reviewed on: 4th February 2024

I had a savings appointment with Marie.

I had a savings appointment with Marie. She was very helpful, informative and friendly Reviewed on: 4th February 2024

Clearly customer focused

Great savings rates, friendly helpful and knowledgeable staff, convenient locations in small towns and convenient opening times Reviewed on: 4th February 2024

Great savings products at attractive rates

Great savings products at attractive rates and excellent customer Reviewed on: 4th February 2024

Local, good products, easy access

Local, good products, easy access Reviewed on: 4th February 2024

Whenever I phone with a query the person on the ot...

Whenever I phone with a query the person on the other end is always very courteous and nothing is too much trouble. During Covid when I needed to withdraw some money and I was not as yet on the internet the person I spoke to suggested that he pay my withdrawal funds directly into my HSBCaccount by walking round to the branch near to the building society so I could avoid waiting for the post to arrive and tosave me the time and trouble of paying it into my own branch.. Absolutely fantastic service. Really wonderful Reviewed on: 4th February 2024

A very positive experience.

I have been saving with the SBS for many years. I like the idea that I can go to my local branch and actually talk face to face with the staff who are very helpful and always have a smile. Reviewed on: 4th February 2024

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