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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1353 reviews)

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4.92

Based on 1,353 reviews, last reviewed 30th May 2025

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Sudbury Branch is well run by Lewis and his team. Sudbury Branch is well run by Lewis and his team. Very friendly and always smiling. Taking care of Customer's needs. Rate are very good as... Read more Reviewed on: 30th May 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1353)

Simple management of a savings account

Simple management of a savings account with a good rate when I opened it. A Local company serving local needs & interests. Reviewed on: 2nd February 2024

Five star service

Excellent customer service, always, whether in the branch or on the phone. All the staff are well-informed, professional and friendly, which makes dealing with the Suffolk Builiding Society always a pleasure.. The environment at branches is welcoming and pleasant. Reviewed on: 2nd February 2024

Very competitive interest rates, friendly and profes...

Very competitive interest rates, friendly and professional customer service Reviewed on: 2nd February 2024

Friendly staff

Excellent friendly and helpful staff each time I visit my local Halesworth branch and good rates of interest for my savings. I also appreciate having a pass-book Reviewed on: 2nd February 2024

Branch staff

The staff at Saxmundham deserve a special accolade Reviewed on: 2nd February 2024

Excellent Customer Service

Great friendly, professional customer service in a local branch and good range of product offerings. Reviewed on: 2nd February 2024

A good old-fashioned service rare to find in 2024!

There is always someone available to speak to on the phone in the unlikely event that the website is not clear enough, very rare in UK banking now. Reviewed on: 2nd February 2024

Very knowledgeable, helpful and efficient

Very knowledgeable, helpful and efficient Reviewed on: 2nd February 2024

Staff always helpful and friendly

Staff always helpful and friendly Reviewed on: 2nd February 2024

ISA advice

sorted ISA account change in branch at Halesworth and the staff could not have been more accommodating , informative and helpful . Reviewed on: 2nd February 2024

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