Smart Money People Logo

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 1,352 reviews, last reviewed 22nd May 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and Informative The Halesworth branch is always friendly and informative Reviewed on: 22nd May 2025
Miss B's avatar
Miss B

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Suffolk Building Society, formerly Ipswich Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1352)

Five star service

5
Excellent customer service, always, whether in the branch or on the phone. All the staff are well-informed, professional and friendly, which makes dealing with the Suffolk Builiding Society always a pleasure.. The environment at branches is welcoming and pleasant. Reviewed on: 2nd February 2024

Very competitive interest rates, friendly and profes...

4
Very competitive interest rates, friendly and professional customer service Reviewed on: 2nd February 2024

Friendly staff

5
Excellent friendly and helpful staff each time I visit my local Halesworth branch and good rates of interest for my savings. I also appreciate having a pass-book Reviewed on: 2nd February 2024

Branch staff

4
The staff at Saxmundham deserve a special accolade Reviewed on: 2nd February 2024

Excellent Customer Service

5
Great friendly, professional customer service in a local branch and good range of product offerings. Reviewed on: 2nd February 2024

A good old-fashioned service rare to find in 2024!

5
There is always someone available to speak to on the phone in the unlikely event that the website is not clear enough, very rare in UK banking now. Reviewed on: 2nd February 2024

Very knowledgeable, helpful and efficient

5
Very knowledgeable, helpful and efficient Reviewed on: 2nd February 2024

Staff always helpful and friendly

5
Staff always helpful and friendly Reviewed on: 2nd February 2024

ISA advice

5
sorted ISA account change in branch at Halesworth and the staff could not have been more accommodating , informative and helpful . Reviewed on: 2nd February 2024

Staff in my local branch are friendly and efficient.

5
Staff in my local branch are friendly and efficient. The savings products have a good interest rate and allow one penalty free withdrawal per annum or 90 days’ notice. Reviewed on: 2nd February 2024

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Suffolk Building Society, formerly Ipswich Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products