Write a review

Go to business site

Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

View other Suffolk Building Society, formerly Ipswich Building Society products

4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

Visit provider site Read all reviews Write a review

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Suffolk Building Society, formerly Ipswich Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Always helpful and good rates staff friendly and gre...

Always helpful and good rates staff friendly and great to have face to face connection Reviewed on: 3rd February 2024

Great service from a great team at the Suffolk.

Your customer service is excellent. It is a pleasure to be able to go to a branch, or phone the branch if necessary. Reviewed on: 3rd February 2024

Ideal basic local savings account.

Ideal for rainy day savings - a traditional passbook and excellent counter service. Reviewed on: 3rd February 2024

Helpful and friendly staff

I regularly visit the Woodbridge branch of the of the IBS and the staff are always extremely friendly, helpful and professional Reviewed on: 3rd February 2024

Really helpful when I had some inheritance money to...

Really helpful when I had some inheritance money to invest. I was recently bereaved the staff were empathetic and caring in their support to ensure I got the best account for my investment. Reviewed on: 3rd February 2024

Halesworth Showstoppers

Staff at the Suffolk Building Society Halesworth branch are exceptional. They are efficient, cary and put the customer at the heart of what they do. Being a rural branch, they know many of the customers by name and they will also answer the 'phone locally which is a great help to the community. Reviewed on: 3rd February 2024

A Trusted Partner for a Lifetime of Savings:

I have been a customer of Suffolk Building Society since birth, and I am happy to share my positive experience with this outstanding financial institution. Their accurate attention to detail in managing my savings and comprehensive updates make them my go-to choice. The exceptional customer service provided by their friendly and knowledgeable staff, who are always willing to go the extra mile, has made every interaction a pleasure. I highly recommend Suffolk Building Society to friends and family for their reliable account management and commitment to customer satisfaction. Thank you, Suffolk Building Society, for being a trustworthy partner in my financial journey! Reviewed on: 3rd February 2024

Valued in the community

Good customer service , good regular saver and very involved in the local community Reviewed on: 3rd February 2024

Excellent, professional customer service.

Excellent, professional customer service. Great to be able to go to a local branch and speak to someone in person. Reviewed on: 3rd February 2024

Excellent service from friendly knowledgeable staff

Excellent service from friendly knowledgeable staff Reviewed on: 3rd February 2024

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from The Stafford Building Society 4.91 from 22 reviews
Savings
from Hodge Bank 4.37 from 4 reviews
Private Clients Savings
from Investec 4.36 from 6 reviews

Want to see more from Suffolk Building Society, formerly Ipswich Building Society?

Home Insurance
from Suffolk Building Society, formerly Ipswich Building Society 4.91 from 4 reviews
Mortgages
from Suffolk Building Society, formerly Ipswich Building Society 4.60 from 121 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub