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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Local bank with easy access in town

Local Bank with easy access in town. Face to face meeting and very informative, so friendly made us feel at ease. Reviewed on: 4th February 2024

Help with savings

Help with savings when interest rates changed. Lost a bit of interest gained but overall we are benefiting from the savings account. Reviewed on: 4th February 2024

All staff are friendly and helpful and I have seen s...

All staff are friendly and helpful and I have seen staff being very good to older customers who are very muddled. Reviewed on: 4th February 2024

A local branch network.

A local branch network. Easy to contact & helpful members of staff offering great customer services Reviewed on: 4th February 2024

Friendly and efficient

I wanted to renew my investments and make additional deposits. I was dealt with in a friendly, and efficient manner. Interest rates were discussed and various options discussed. Reviewed on: 4th February 2024

What a lovely experience!

What a lovely experience! I opened a Saving account last week in Aldeburgh. We were welcomed into the office with our little dog. Amy helped us fill in the form, which made such a difference to our experience. A really personal touch, all the old traditional values still intact. Quite rare these days. It left me with a little warm glow for the rest of the day. Thank you. Reviewed on: 3rd February 2024

Excellent service, friendly staff straightforward an...

Excellent service, friendly staff straightforward and helpful. Reviewed on: 3rd February 2024

Great personal service from knowledgeable staff.

Great personal service from knowledgeable staff. Reviewed on: 3rd February 2024

Warm and local

knowledgeable and friendly. The representative took us through all the products that could help us. We liked it so much we opened a second accout for our new grandson. Reviewed on: 3rd February 2024

Help and advise when I need it.

Help and advise when I need it. Very professional staff. Reviewed on: 3rd February 2024

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