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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,409 reviews, last reviewed 13th Aug 2026
29% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good communication and service. Good communication and service. Speak with a human. Reviewed on: 13th August 2026
Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2409)

Informative and very helpful.

5
Informative and very helpful. Excellent customer service. Reviewed on: 11th February 2026

As always, business dealt with politely and efficien...

5
As always, business dealt with politely and efficiently. Reviewed on: 11th February 2026

Explained everything very clearly.

5
Explained everything very clearly. Easy process to open an account. Reviewed on: 11th February 2026

Tina was very helpful

5
Tina makes good tea, explains the procedure very well, is thorough and professional. Reviewed on: 10th February 2026

A very nice lady very helpful went away feeling...

5
A very nice lady very helpful went away feeling happy Reviewed on: 10th February 2026

Excellent service, face to face service.

5
Excellent service, face to face service. Reviewed on: 10th February 2026

Tracy was very helpful helping us open a child ISA f...

5
Tracy was very helpful helping us open a child ISA for our daughter. It was a smooth and simple process. Thanks Tracy. Reviewed on: 10th February 2026

Clean and friendly, no complaints whatsoever, Woodbr...

5
Clean and friendly, no complaints whatsoever, Woodbridge is very very nice. My local branch , efficient. Reviewed on: 9th February 2026

The decorations in the branch are simple but effective.

5
The decorations in the branch are simple but effective. They really brighten the branch up. The staff in Woodbridge are always really friendly and helpful to us. Reviewed on: 9th February 2026

Saxmundham Branch

5
Wonderful service received in branch Reviewed on: 9th February 2026

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