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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,801 reviews, last reviewed 5th Mar 2026
130% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

5

Found it very informative and helpfull Found it very informative and helpfull Reviewed on: 5th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1801)

In branch service review

5
Helpful, informative, very happy, lovely staff. Reviewed on: 1st September 2024

Helpful and explain the products

5
You can speak to someone that is helpful, knows their job and is not a computer. Reviewed on: 1st September 2024

Very good service

5
Excellent service and friendly staff. Reviewed on: 1st September 2024

Friendly, helpful, caring

5
Staff are friendly and welcoming. They are knowledgeable about the products and happy to help explain things. Reviewed on: 31st August 2024

Local, friendly, efficient

5
Michelle was so helpful and very pleasant. Please don't move from Princes Street!. Reviewed on: 31st August 2024

Professional, friendly, local

5
We needed to reshape our SBS savings to provide a resilient and accessible resource to meet possible demands sometime this year. Charlotte helped us decide and implement the appropriate changes. Reviewed on: 28th August 2024

In branch service review

5
The staff are polite, friendly and helpful. I was attended by Charlotte and she is definitely 10 stars. Reviewed on: 28th August 2024

Great customer service from Benny.

5
Great customer service from Benny. He was so helpful and provided clear communication throughout the whole process Reviewed on: 6th August 2024

They are excellent

5
It cannot be improved. Everyone at the Hadleigh branch are excellent. All the staff are excellent. They are all excellent. Reviewed on: 31st July 2024

Friendly, efficient and customer-centred

5
Staff always friendly and efficient. Reviewed on: 31st July 2024

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