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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1598 reviews)

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4.94

Based on 1,598 reviews, last reviewed 2nd Jan 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Rachael was very helpful and efficient in dealing wi... Rachael was very helpful and efficient in dealing with my matters. I could not of been more pleased. The branch is easy to get to and parking is avail... Read more Reviewed on: 2nd January 2026

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1598)

Clearly customer focused

Great savings rates, friendly helpful and knowledgeable staff, convenient locations in small towns and convenient opening times Reviewed on: 4th February 2024

Great savings products at attractive rates

Great savings products at attractive rates and excellent customer Reviewed on: 4th February 2024

Local, good products, easy access

Local, good products, easy access Reviewed on: 4th February 2024

Whenever I phone with a query the person on the ot...

Whenever I phone with a query the person on the other end is always very courteous and nothing is too much trouble. During Covid when I needed to withdraw some money and I was not as yet on the internet the person I spoke to suggested that he pay my withdrawal funds directly into my HSBCaccount by walking round to the branch near to the building society so I could avoid waiting for the post to arrive and tosave me the time and trouble of paying it into my own branch.. Absolutely fantastic service. Really wonderful Reviewed on: 4th February 2024

A very positive experience.

I have been saving with the SBS for many years. I like the idea that I can go to my local branch and actually talk face to face with the staff who are very helpful and always have a smile. Reviewed on: 4th February 2024

Excellent service

From opening the account to maintaining it has been a good experience. The staff have always been friendly and helpful. There are also a good number of products to choose from. Reviewed on: 4th February 2024

The staff at the Woodbridge branch are very friendly...

The staff at the Woodbridge branch are very friendly, helpful and professional. Reviewed on: 4th February 2024

Simple and friendly

A welcoming team who kept the process simple and concise. I felt like a valued customer Reviewed on: 4th February 2024

Keep the branch open

I need to know interest in order to submit tax returns and the staff are always friendly and helpful. I am looking forward to using this on line in future but I like to discuss other things face to face so please keep the branch open. Reviewed on: 4th February 2024

Opened 2 accounts recently, one ISA and one easy acc...

Opened 2 accounts recently, one ISA and one easy access savings. Really like the fact you can fill in a paper application form (sick to death of doing things online!). Also, great to be able to pop into a branch and deal with a member of staff face to face. Reviewed on: 4th February 2024

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