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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.93
Based on 1,417 reviews, last reviewed 31st Jul 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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4%
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Latest highest rating:

5

Available, accomodating and necessary Professional service and welcoming. Face-to-face contact. Accessible for easy transactions. Reviewed on: 31st July 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1417)

Savings for mortgages

5
I opened an account with the society when I was 15 to start saving for a mortgage. 7 years later the mortgage was granted. Our house has long been paid for but our savings remain with the society. That is about 60 years of very good service. Reviewed on: 18th February 2023
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Great advice, great help.

5
Went to Suffolk Building Society to sort out some affairs. Got great advice and help from Ben. Took time to advise and sort paperwork and was even good enough to talk and play with the children amongst serious questions. Great service. Reviewed on: 17th February 2023
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Informative, knowledgeable and helpful

5
Benny was very pleasant and gave detailed information about the product we were interested in and we were confident we made the right choice. Reviewed on: 17th February 2023
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Access to Accounts on Line

4
I am very happy with the personal and local nature of the Building Society. Service is excellent. The one development I would like to see is access to all accounts on line. Reviewed on: 16th February 2023
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Super friendly local service

4
I have had a savings account for 5 years. I’ve always had great service and they are the friendliest team. Great service and a pleasure to be with them. A great local service. Reviewed on: 16th February 2023
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Suffolk Building Society Branch Review

5
Friendly, polite, helpful staff. Reviewed on: 15th February 2023
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Suffolk Building Society Branch Review

5
Face-to-face appointment was very important to us. Everything was explained really well by Sarah. Good coffee too! Reviewed on: 15th February 2023
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Suffolk Building Society Branch Review

5
Good service, no improvement required. Reviewed on: 15th February 2023
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Verified Member

Suffolk Building Society Branch Review

5
It is local and all the staff are friendly and helpful. I asked a question and immediately they gave me the answer. Then I was able to book an appointment that week, i.e. phoned Tuesday and had appointment Thursday. Reviewed on: 15th February 2023
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Suffolk Building Society Branch Review

5
Over the counter service, friendly staff. Reviewed on: 15th February 2023
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