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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

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4.93
Based on 1,417 reviews, last reviewed 31st Jul 2025
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Available, accomodating and necessary Professional service and welcoming. Face-to-face contact. Accessible for easy transactions. Reviewed on: 31st July 2025
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1417)

Suffolk Building Society Branch Review

5
Local branch, ease of access, and personal, efficient staff. Reviewed on: 2nd March 2023
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Suffolk Building Society Branch Review

5
Local office, and extremely helpful staff. Reviewed on: 2nd March 2023
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Suffolk Building Society Branch Review

5
I like that I do not have to go online and worry about scams, seeing a person face-to-face who can explain products within walking distance. Rates reasonably good. Reviewed on: 2nd March 2023
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Verified Member

Absolutely delighted with the service

5
I did not think such things still existed. A branch that you can walk in to and get personal and friendly service. People who are real and easy to contact, quick to respond to any needs. Had to pinch myself to check I was not dreaming of a bygone age!! I hope the first impressions last a long time and the whole approach stays customer focused and accessible. Reviewed on: 2nd March 2023
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Jean F

Definitely Suffolk Savvy Savers

5
Always like to support a small local building society over the big banks. The service is always excellent, the staff knowledgeable about their products and they offer a good range of competitive accounts. Our local branch is Sudbury and we have always found the staff friendly and efficient. Reviewed on: 26th February 2023
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Very helpful

5
Helpful friendly service made it very easy to open our accounts. Reviewed on: 24th February 2023
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Informative

5
I was helped in a very friendly informative way. The options were explained in-depth Reviewed on: 24th February 2023
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Verified Member

Excellent Customer Service - Thank you

5
Dealing with Hadleigh branch mainly. Very polite, knowledgeable and efficient staff. Arranged transfer of funds on the anniversaries of our regular saver accounts. All went smoothly. Thank you - Malcolm and Alison Hayes Reviewed on: 22nd February 2023
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Saxmundham Branch

5
Staff always helpful, friendly and polite. Premises always look clean, tidy, warm and inviting for customer. A lovely and efficient asset to this rural town. Reviewed on: 19th February 2023
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Friendly Local Building Society

5
Suffolk Building Society has a competitive range of savings products together with friendly and efficient service for its local customers. Reviewed on: 19th February 2023
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