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Suits Me: Personal Account reviews

Name: Personal Account
Rating: 4.75 (12102 reviews)

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4.73

Based on 12,102 reviews, last reviewed 7th May 2025

309% increase in 5 star reviews

in the past 90 days

329% increase in 1 star reviews

in the past 90 days

84%

10%

Latest highest rating:

5

It’s been very transition over to suits me and been... It’s been very transition over to suits me and been handled very well, love the app and how easy to use it is only thing that was a pain was fees Reviewed on: 7th May 2025

Latest lowest rating:

2

Hard to get hold ov them also they take hours phonin... Hard to get hold ov them also they take hours phoning back Reviewed on: 6th May 2025

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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Suits Me Personal Account reviews (12102)

Review of the Suits Me, Personal Account:

Slow and pathetic customer service , consultants tak...

Slow and pathetic customer service , consultants take their time to respond to an urgent query. Reviewed on: 5th May 2025

Reply from Suits Me We're really sorry for the delay- we are currently experiencing a higher volume of queries than usual, which has impacted our response times. We understand how frustrating that can be. Please know that our team is working hard to get back to everyone as quickly as possible. If it is still unresolved, please send us over an email at [email protected] with your details so we can follow up directly. Response date: 7th May 2025

The best

Easy to use literally anywhere enjoy TV vvbmnStbu Reviewed on: 30th April 2025

My truth

So far it’s not been good and when I called after 2 hours it ends call I phoned 3 times,still no answer Reviewed on: 30th April 2025

Reply from Suits Me We're really sorry you have had this experience. Due to an unusually high volume of queries, our response times are longer than normal. If you send us over an email at [email protected] we can get this look into for you straight away. Response date: 7th May 2025

Fantastic excellent banking recommended for a super...

Fantastic excellent banking recommended for a super current account Reviewed on: 29th April 2025

Never had an issue with them , after being rejected...

Never had an issue with them , after being rejected by major banks got instant acception and had the account 18 month now with no issues Reviewed on: 29th April 2025

the account was easy to set up cutting the £3.

the account was easy to set up cutting the £3.99 charge helped a lot and I think I will be upgrading not fussy Reviewed on: 29th April 2025

Safe with secure and speedy service and lot of oppor...

Safe with secure and speedy service and lot of opportunities to win and gain from banking with your business I would highly recommend. Reviewed on: 29th April 2025

Customer services needs a massive improvement

Customer services needs a massive improvement Reviewed on: 29th April 2025

Very very excellent I am happy because I use this...

Very very excellent I am happy because I use this bank Reviewed on: 29th April 2025

It’s very good I like the company

It’s very good I like the company Reviewed on: 29th April 2025

Very good service, receive my money very fast.

Very good service, receive my money very fast. Reviewed on: 29th April 2025

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