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Suits Me: Personal account reviews

4.73
Based on 12,147 reviews, last reviewed 20th Feb 2026
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Never a dull moment always interacting with customers Never a dull moment always interacting with customers Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12147)

Inappropriate charges to account, even for transferr...

3
Inappropriate charges to account, even for transferring money. I think that is ridiculous. Reviewed on: 19th April 2025

fairly new customer only a few months but very happy...

5
fairly new customer only a few months but very happy with service Reviewed on: 19th April 2025

Setting up my account

4
My account was switched over from engage which was an inconvenience, however the transition was seamless. I was provided with an account and sort code before my account was made active which made it easy to update my direct debits. Identification took mere minutes. They also reply to emails fairly quickly so overall I am happy with my suits me account Reviewed on: 19th April 2025

Name and services fit

5
Speed ​​of account opening and ease of use Reviewed on: 19th April 2025

Banking Excellence

5
Excellent service. Very glad I joined. Reviewed on: 19th April 2025

bad experience

1
I was very excited when I started working with your bank and as soon as my account was opened, I transferred money from my other account to your bank and a transfer fee was charged. I was shocked. I had only made a transfer between two of my accounts but this happened. I said okay and stopped using the suits me account. Also, I cannot access the bank application. I always have problems. It should definitely be improved. I am sure that this comment will not make me 1,000 pounds but this is my real experience unfortunately. Thank you. I hope the errors are corrected and you become a more useful bank and I would like to be informed when the errors are corrected. Reviewed on: 19th April 2025

Customer service is very poor also I sent my selfie...

3
Customer service is very poor also I sent my selfie n drivin licence in 5 times n tried to get in touch as it kept resetting back to the oi even tho it said it was ok??no email no fone call I was a day from my account closing n it was credit union who told me not suits me Reviewed on: 19th April 2025

Safe bank

5
Safe bank account for 2025 and no fee for transactions and cash withdrawals and easy to use cash out online in store and transfer safe Reviewed on: 19th April 2025

Excellent

5
Every problem I've had they have managed to sort it within the same day. Reviewed on: 19th April 2025

I was having an issue with my card

5
I was having an issue with my card and the friendly team resolved this within 5 minutes of been on the telephone Reviewed on: 19th April 2025

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