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Suits Me: Personal account reviews

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4.73
Based on 12,145 reviews, last reviewed 20th Feb 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Never a dull moment always interacting with customers Never a dull moment always interacting with customers Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12145)

It is a great free app that can do all i need with m...

4
It is a great free app that can do all i need with money for nothing. Reviewed on: 4th March 2025
Badr Almoukamal's avatar
Badr Almoukamal

Not had the best experience.

2
Not had the best experience. Had my account suspended twice in 2 days. Embarrassed at the tills on 3 occasions as my card didn’t work as my account had been suspended and on the other occasion because my card had been stopped and nobody had informed me this was going to happen when I changed my name and waiting for a new card. I was left with no funds for nearly 2 weeks on one occasion and a week on the other occasion. I have had to prove my identity twice. I am charged for using direct debts, standing orders, sending money to my mum and children. It all adds up and ends up costing me on top of monthly fee for the account. But the customer service is extremely helpful and do whatever they can to help. I am a transfer customer from a company they took over, so it could just be teething problems. I am hoping this improves Reviewed on: 4th March 2025
Tillybud's avatar
Tillybud
Reply from Suits Me We’re really sorry to hear about your experience, and we understand how frustrating and inconvenient this must have been for you. Having your account suspended multiple times and being unable to access your funds is certainly not the experience we want for our customers. We’re glad to hear that our customer service team has been helpful, and we truly value your feedback. We’re constantly working to improve our services and ensure a smoother experience moving forward. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Overall it's been a pleasant experience

5
Overall it's been a pleasant experience Reviewed on: 4th March 2025
Col F's avatar
Col F

Very helpful and excellent service

5
Very helpful and excellent service Reviewed on: 4th March 2025
Cindy M's avatar
Cindy M

It has been great , fast and reliable best bank

5
It has been great , fast and reliable bank Reviewed on: 4th March 2025
Moses A's avatar
Moses A

Suits me

3
Suits me, Suits me, Suits me, Suits me, suits me Reviewed on: 4th March 2025
Laszlo H's avatar
Laszlo H

They have help me lot as I have bad credits sore and...

5
They have help me lot as I have bad credits sore and no bank will to help me till I saw suitme Reviewed on: 4th March 2025
Kit 's avatar
Kit

Best customer services ever

5
excellent customer service when I ve had a reason to contact them. Problem solved immediately Reviewed on: 4th March 2025
ann windsor's avatar
ann windsor

Very good service I will tell my

5
Very good service I will tell my Reviewed on: 4th March 2025
Delvin w's avatar
Delvin w

Just opened my current account.

5
Just opened my current account. It was very quick and easy. Love the technology of the app as well. It's so easy to use and very up to date. Reviewed on: 4th March 2025
Laci L's avatar
Laci L

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