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Suits Me: Personal account reviews

Name: Personal account
Rating: 4.73 (12146 reviews)

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4.73

Based on 12,146 reviews, last reviewed 26th Apr 2026

67% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

10%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026

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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

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Suits Me Personal account reviews (12146)

Long wait times can never get through on phone email...

Long wait times can never get through on phone emails long time waiting app is poor designed and subscription is a waste of money as you don’t get any benefits you just pay so they get money Reviewed on: 4th March 2025

Reply from Suits Me We’re sorry to hear that you’ve had difficulty reaching us and that you’re unhappy with the service. Due to high call volumes, wait times have been longer than usual, but we’re also available via email at [email protected] and will do our best to respond as quickly as possible. Response date: 4th March 2025

My experience rating

Very good easy to use also easy to understand Reviewed on: 4th March 2025

Always good they sort your worries any time you have...

Always good they sort your worries any time you have any always gone smoothly for me your money is safe Reviewed on: 4th March 2025

Excellent customer service.

Excellent customer service. And instant verification Reviewed on: 4th March 2025

Excellent experience.

Excellent experience. Very easy to use Reviewed on: 4th March 2025

Needs little work of answering customers quicker and...

Needs little work of answering customers quicker and need to work on the cards stop doing prepaid one ands do proper debit cards Reviewed on: 4th March 2025

I've had no problems, and rapid replies to my questi...

I've had no problems, and rapid replies to my questions. Reviewed on: 4th March 2025

Always improving their services

They follow up well on enquiries/complaint and always improving their services Reviewed on: 4th March 2025

I am new to suits me but have read up on the rewards...

I am new to suits me but have read up on the rewards you can get and I think thats brilliant Reviewed on: 4th March 2025

Very good

I am very happy with my account and thank you Reviewed on: 4th March 2025

Review Suits Me: Personal account now

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Suits Me: Personal account reviews

67% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Suits Me: Personal account now

Suits Me Personal account reviews (12146)

Long wait times can never get through on phone email...

My experience rating

Always good they sort your worries any time you have...

Excellent customer service.

Excellent experience.

Needs little work of answering customers quicker and...

I've had no problems, and rapid replies to my questi...

Always improving their services

I am new to suits me but have read up on the rewards...

Very good

Review Suits Me: Personal account now

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