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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Helped me save money and good customer service and m...

5
Helped me save money and good customer service and management Reviewed on: 4th March 2025

Nu pot accesa aplicatia este defectuoasa va cer ceva...

4
Nu pot accesa aplicatia este defectuoasa va cer ceva trimiteți cu totul altceva Reviewed on: 4th March 2025

Good and really reliable and would recommend you to...

5
Good and really reliable and would recommend you to anyone Reviewed on: 4th March 2025

I just love suits me bank because everything is so s...

5
I just love suits me bank because everything is so straight forward Reviewed on: 4th March 2025

Suits Me, an inclusive approach and great service

5
Suits Me, with it's inclusive approach irrespective of circumstance, provides what I've found to be a great alternative to high street banking. It's all online with good access to multi lingual customer services. You are never kept waiting long for a response be it by email or phone call. It's an easy process to apply and the app is very clear and easy to navigate. The charges are reasonable with a weekly payback rewards system when shopping with it's chosen partners. This can help to offset the charges. Paying in is also very easy and convenient anytime of the day or night at the many PayPoints up and down the country. You can use the account for most of the services you'd expect from a traditional bank, including having salaries paid in, direct debits and money transfers I'm very happy with my account and the service Suits Me provides Reviewed on: 4th March 2025

Payments at the postoffice

4
It is ok but sometimes the payments they take are a shock , and now they have stopped payments at the postoffice it cost more to put money on your card Reviewed on: 4th March 2025

It is very good and very helpful

5
It is very good and very helpful Reviewed on: 4th March 2025

Great payment plans, great customer service, great m...

5
Great payment plans, great customer service, great money back for using your card Reviewed on: 4th March 2025

The fastest most handy bank in the UK

5
The fastest most handy bank in the UK Reviewed on: 4th March 2025

Fair enough, the app mostly difficult to log in.

5
Fair enough, the app mostly difficult to log in. Reviewed on: 4th March 2025

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