Smart Money People Logo

Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

Help others make smarter decisions by sharing your own experience. Write a review

Suits Me Personal account reviews (12146)

Say no more excellent service but lines are too busy

5
Say no more excellent service but lines are too busy Reviewed on: 4th March 2025

Absolute amazing online banking account have been wi...

5
Absolute amazing online banking account have been with the bank for a number of years now, the only Criticism is that Charges should be little less but I would highly recommend Suits me for sure great every day banking Reviewed on: 4th March 2025

simple to use and i like the app

5
simple to use and i like the app Reviewed on: 4th March 2025

Poor customer service

3
Call wait time is usually over an hour and the live chat gets to the point where it says it will transfer you and then absolutely nothing happens apart from emails quoting the conversation with a robot! Reviewed on: 4th March 2025

Easy to use,

5
Easy to use, just annoyed I can't pay at post office Reviewed on: 4th March 2025

Excelent bank thanks for all this thinks

5
Excelent bank thanks for all this thinks Reviewed on: 4th March 2025

I really enjoy using suits me.

5
I really enjoy using suits me. I like the app it's easy to go through Reviewed on: 4th March 2025

2nd Chance

5
When I had no way to receive money due to a misunderstanding, I discovered suits me and I couldn’t be happier because they gave me a chance to have a way to receive money again so that I could receive my benefits and payments from friends or family, suits me has basically kept me alive. Reviewed on: 4th March 2025

Great experience all round.

5
Great experience all round. Customer service answer queries in timely manner and responses are always accurate and simple the understand. Never had an issue with any form of payments and money is secure. Reviewed on: 4th March 2025

I like the card is easy and modern

5
I like the card is easy and modern Reviewed on: 4th March 2025

Review Suits Me: Personal account now

Help others make smarter decisions by sharing your own experience. Write a review