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Suits Me: Personal account reviews

4.55
Based on 12,149 reviews, last reviewed 11th Jun 2026
25% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

a good company for future investment advice Vey helpful polite and informative caring also Reviewed on: 11th June 2026
Craig T 's avatar
Craig T

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12149)

Excellent service

5
Great customer care support. All communication excellent Reviewed on: 4th March 2025

Quick & easy to open.

5
Quick & easy to open. very accessible Reviewed on: 4th March 2025

They listen to what you say and sort it out strate a...

5
They listen to what you say and sort it out strate away Reviewed on: 4th March 2025

Say no more excellent service but lines are too busy

5
Say no more excellent service but lines are too busy Reviewed on: 4th March 2025

Absolute amazing online banking account have been wi...

5
Absolute amazing online banking account have been with the bank for a number of years now, the only Criticism is that Charges should be little less but I would highly recommend Suits me for sure great every day banking Reviewed on: 4th March 2025

simple to use and i like the app

5
simple to use and i like the app Reviewed on: 4th March 2025

Poor customer service

3
Call wait time is usually over an hour and the live chat gets to the point where it says it will transfer you and then absolutely nothing happens apart from emails quoting the conversation with a robot! Reviewed on: 4th March 2025

Easy to use,

5
Easy to use, just annoyed I can't pay at post office Reviewed on: 4th March 2025

Excelent bank thanks for all this thinks

5
Excelent bank thanks for all this thinks Reviewed on: 4th March 2025

I really enjoy using suits me.

5
I really enjoy using suits me. I like the app it's easy to go through Reviewed on: 4th March 2025

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