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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Amazing bank , i will stay with them for the rest of...

5
Amazing bank , i will stay with them for the rest of my life!!!! Reviewed on: 28th February 2025

Brilliant service and reliable!

5
Brilliant service and reliable! Loyal customer here Reviewed on: 27th February 2025

Been with them over a year and never had any real pr...

5
Been with them over a year and never had any real problems if there ever was an issue i called up and they helped me so efficently Reviewed on: 27th February 2025

Recommend 5***

5
I joined suits me a few years back and it’s only been positive. The customer service is amazing and gets straight to the point of fixing your problem. There is also an online chat if you’re not comfortable on the phone. Will definitely be staying put with suits me and will be encouraging others to join. Thank you Reviewed on: 27th February 2025

Joined suits me not to long ago they have been spect...

5
Joined suits me not to long ago they have been spectacular in every way always making it simple to use the app and customer service is excellent never had a bad experience with suits me I would definitely recommend to friends and family it’s easy to make an account u can do it in 5 mins also there always giving back to their customers just an spectacular service Reviewed on: 26th February 2025

Loving the bank and works for me

5
Loving the bank and works for me Reviewed on: 26th February 2025

Alternative to high street banks

5
Suits me is an alternative to traditional banking…very easy to use…they give cash back on purchases and the card is easy to use Reviewed on: 26th February 2025

It was nice and pretty good experience.

4
It was nice and pretty good experience. Happy with the account. Reviewed on: 26th February 2025

Great overall experience

5
Great overall experience, every situation of contact with support has been awesome. Highly recommended, no problems at all Reviewed on: 26th February 2025

Practical ,secure and smart ,a great experience

5
Practical ,secure and smart ,a great experience Reviewed on: 26th February 2025

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