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Swiftcover: Car insurance reviews

Name: Car insurance
Rating: 3.25 (48 reviews)

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2.97

Based on 48 reviews, last reviewed 6th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

34%

27%

31%

Latest highest rating:

5

Excellent service by Swiftcover Renewal of my car insurance was seamless with Swiftcover especially when they had provided a more competitive quote before my insurance expired. Reviewed on: 5th September 2025

Latest lowest rating:

1

Not a reputable car insurer Draw you in with a cheap quote, then when you are forced to make a claim they do not deal with it properly. They side with the Third Party, affecting ... Read more Reviewed on: 6th November 2025

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About this product

Swiftcover offer two car insurance options – an essential policy or Swiftcover Plus which provides additional benefits including an onward travel promise.

You have the option to buy extra cover to tailor your Swiftcover car insurance with add-ons including breakdown cover, personal accident and rehabilitation protection and legal cover.

Swiftcover car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Swiftcover before, you can also leave a review and share your experience.

Swiftcover Car insurance reviews (48)

Review of the Swiftcover, Car insurance:

Not bad

We got this car insurance when we bought our new car, after shopping around for a good deal that covered pretty much all the basics and ticked a few boxes, we decided to take this one out thanks to the competitive price legal cover etc etc, unfortunately after only having our new car for 3 months some nasty people decided that they wanted to try and steal it, but while doing that the car knew they didnt have a key and the immobilizer etc all kicked in so they decided to cover tracks lets set it on fire how nice of them, anyways car gets put out police come all the usual things, rang the insurance and from start to finish I can honestly say they did all they could car was lifted courtesy car was delivered my only problem was with having two small children and car seats totally destroyed in the fire, it took them 5 weeks to pay out the insurance and we were told only £100 for car seats cd's stereo buggy etc etc, when in actual fact it was £300 which is what we changed it to when we took out the policy, over all they done all they could. Reviewed on: 9th August 2015

Policy renewal price

It is the first time in my life when I'm staying with the same insurance company and I'm getting charged even more for no extra benefit. Tried to contact customer service for this matter, long waiting time for nothing, just to be told that there is nothing they can do anymore once they get your money. My no claims discount bonus went up however the insurance price went up as well. They didn't even try to get me the same price as the previous year, not to even mention a cheaper one. Again, first time ever when that happens and the only company that does it! Would not recommend! Reviewed on: 10th March 2023

Avoid at all costs

If i could leave 0 stars I would. My car was involved in a minor collision at the beginning of December 2022. Reported everything online as should have been. I was told that the garage Wedd and White were allocated to fix the car. Fast forward to end of December and I hadn't heard anything. I called swift numerous times who provided no help whatsoever, not to mention each time I was on hold for upwards of an hour sometimes 2. I eventually got somewhere when I put an official complaint in. My car was collected at the end of Feb 2023 for repairs and now I have heard nothing, it should have been 2 days its been 2 weeks. Clearly swift out source the repairs to shocking garages and leave their customers to do all the chasing. Avoid this company at all costs, they haven't even got back to me about my complaint, will be taking this up with the ombudsman. This was such a stressful experience for something so minor Reviewed on: 8th March 2023

Very good

Not had any problems with this company, a good one Reviewed on: 31st August 2019

Swift Service

From website to payment taking out motor insurance has never been so easy. Reviewed on: 8th August 2019

simple to use

simple to set up, great price and fab customer service Reviewed on: 4th July 2019

please dont bother

please don`t bother unless you want unbelievable stress and frustration costing you a lot more money than your cheap quote, in the event of a claim your adviser when telephoning will tell you one thing, and when the claim is settled your the one very much out of pocket, I would rather stab myself in the eye with a screwdriver than use this company again Reviewed on: 29th September 2017

AVOID AVOID

The insurance company is a crap!!! Was hit while stationary in my car by other driver - and my premiums gone up £300!!! For not my fault accident!!! That's a joke! Been told that even if it's not my fault I am more likely to get in the accident in the future!!!! I WAS STATIONARY!!!! Have 10 years NCB... jokers. Moved to other insurer and paying much less... will cancel home insurance as well as it has gone up by £100 for no reason... Reviewed on: 20th September 2017

Yearly price hikes

Using this provider for a few years with automatic renewal I became aware that each year the premium rose considerably. I cancelled my renewal this September and changed insurers with a saving of over £90. I am an experienced driver with over 50 years of driving experience so there is no excuse for such discrepancy in various premiums. Reviewed on: 13th September 2017

Easy, but haggle !

Great for first 2 years, nasty shock on 3 rd year quote, so shopped around and they beat my best quote! Reviewed on: 13th September 2017

Easily done

Typical of insurers these days - an online process where you either leave or take the quote if acceptable Reviewed on: 19th July 2017

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