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Tembo Money: Lifetime ISA reviews

Name: Lifetime ISA
Rating: 4.78 (3161 reviews)

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4.78

Based on 3,161 reviews, last reviewed 9th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

1 star

Latest highest rating:

5

Best LISA provider Had LISA with Tembo and used their services to get mortgage via Barclays. Reviewed on: 9th June 2026

Latest lowest rating:

2

When you have an issue they do everything to avoid t... When you have an issue they do everything to avoid taking responsibility Reviewed on: 3rd February 2026

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About this product

You can open a Tembo cash lifetime ISA or a stocks and shares lifetime ISA by downloading the app and depositing a minimum of £1.

Tembo doesn’t charge monthly subscription fees for the lifetime ISAs, but there is an annual platform fee for the stocks and shares lifetime ISA.

Tembo lifetime ISA reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Lifetime ISA reviews (3161)

Excellent customer service

Great customer service from Heather K. Reviewed on: 26th January 2026

I have had amazing customer service from Heather, sh...

I have had amazing customer service from Heather, she explained everything to me so I knew what I was doing, I love the tembo app so easy to use and everything is clear to see. Reviewed on: 26th January 2026

Amazing Customer Service

Could not fault this company at all, I only wanted some extra info for a lifetime ISA, and a lovely chap called Kameron was there to help and answer my every question. Thank you so much Tembo and Kameron you are an asset. Reviewed on: 26th January 2026

Great service

Really great experience with Tembo, thanks to Abi for your help! Reviewed on: 23rd January 2026

Had excellent service from Abi Smith - nothing was e...

Had excellent service from Abi Smith - nothing was ever too much trouble and she was always on hand. Reviewed on: 23rd January 2026

Review for Abi

Me and my partner Sonia were looking to buy our first property and it was a very daunting task. We connected with Abi through Tembo who took away all of our worries and made the process seamless. Abi was a superstar! Reviewed on: 23rd January 2026

Really easy set-up of the account.

Really easy set-up of the account. Modern, clean and simple design. Process was quick and simple, and the open banking payment approach made it so much simpler to initially top-up the account. Somewhat annoyingly the who thing is set-up for first-time buyers as opposed to saving for retirement which made some of the pages confusing and redundant with no way of skipping. But emails were good and the underlying processes are really strong to ensure you are fully informed and never overpaying. Reviewed on: 14th August 2025

Great ISA provider.

Great ISA provider. Customer service is really good and quick. Their rates are great and they provide so much information around buying homes. I would definitely recommend especially if you’re a first time buyer. They offer a lot of support and tips. Reviewed on: 18th June 2025

Trust TEMBO for great rates & top notch service

Transferred my LISA to TEMBO for great rates & in doing found a sense of community therein. Reviewed on: 12th June 2025

I switched my LISA to tembo

I switched my LISA to tembo because of the good interest rates and also because of their (self-advertised) reputation as a mortgage advice service Reviewed on: 20th April 2025

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