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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Excellent service and so helpful

Excellent service and so helpful Reviewed on: 5th March 2026

Brilliant, best value and lovely to work with.

I've used Tembo to organise a BTL mortgage and a residential mortgage in the last 6 months. Their advice have consistently given me the best deal for me, if that has been lowest cost or lowest cost with greatest flexibility. They have been quick to respond and a pleasure to deal with. Kim / Amy and Claire. Reviewed on: 5th March 2026

We would definitely recommend!

Dominic and Chelsea have been extremely helpful securing a mortgage during our first time navigating this process, particularly with dealing with funds and documents across multiple countries. They have always kept us updated throughout the process and always answered any questions or doubt that we had. We would definitely recommend them to friends and family and would use their services again in the future. Reviewed on: 4th March 2026

Good team

Good team to work with, responsive and quick turnaround. Reviewed on: 4th March 2026

Excellent re-mortgage experience

Everyone at Tembo we worked with was great to answer any questions and respond to queries almost immediately. Particularly, Gemma and Matt who helped us with our re-mortgage. Thank you, guys! Reviewed on: 4th March 2026

Amazing help and advice for first time buyers

As a first time buyer saving with a Tembo LISA, I've really appreciated all the advice and support offered by Tembo - and for free - with my Lifetime ISA. I would be at a bit of a loss without this, thank you so much! Reviewed on: 4th March 2026

Excellent advice

Tembo have beeb amazing at helping us navigate a mortgage application Reviewed on: 4th March 2026

10/10 Service

We honestly couldn’t have asked for a better experience with our mortgage advisor. From our very first conversation, they made what could have been a stressful and overwhelming process feel calm, clear, and completely manageable. They took the time to really understand our situation, explained every option in plain English, and made sure we felt confident in every decision we made. No jargon, no pressure — just honest, knowledgeable guidance. What really stood out was their responsiveness and attention to detail. Every question we had (and there were plenty!) was answered quickly and thoroughly. They kept us updated at every stage, chased things up when needed, and made us feel like we were their top priority throughout the whole process. Their professionalism, patience, and genuine care made such a difference. It’s rare to find someone who is not only highly skilled at what they do but also truly invested in getting the best possible outcome for their clients. We’re so grateful for all their hard work and wouldn’t hesitate to recommend Ruth and her team to anyone looking for expert mortgage advice. An absolutely first-class service from start to finish. Reviewed on: 4th March 2026

My experience with Shopie and Elly was great they ar...

My experience with Shopie and Elly was great they are very supportive Reviewed on: 4th March 2026

Glen and Callum were very helpful and kept me update...

Glen and Callum were very helpful and kept me updated at all times. Very informative for an interesting case. Thanks guys! Reviewed on: 4th March 2026

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