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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1258 reviews)

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4.98

Based on 1,258 reviews, last reviewed 31st May 2025

99% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1258)

Excellent customer service and brilliant technology

A great company offering fantastic customer service and product. The technology used is brilliant. Reviewed on: 12th March 2023

I was given excellent advice by Tembo on the options available to me regarding mortgages and loans

Facing a need to sell and secure a property at a more senior age, when savings are precious and legacy is important, we needed clear simple advice on how to move forward. This was provided in simple language and a clear route map was laid down. Reviewed on: 12th March 2023

Fast & knowledgeable

JBSP experts - my previous broker knew little about these and advised it wouldn't be possible due to my parent's age. Tembo found a solution quickly. Really great team too. Reviewed on: 11th March 2023

Not come across anything like it

I was looking to explore guarantor mortgages or equity release to help my adult son buy. As I have no cash savings, guarantor wasn't an option and I was advised against equity Release. I found Tembo who explained various retirment mortgage options. Eventually (after many appointments) I took out a loan of £40,000 against my property to gift a deposit to Ben. The advisor was professional, determined and best of all - they cared. Thank you Tembo. Reviewed on: 10th March 2023

Absolutely brilliant!

I'm so impressed with Tembo. I found them after searching online to find a way to increase what I could get for a mortgage. Their tech is so cool! The whole platform was so easy to understand, and makes you feel really hopeful about what's out there. I had no idea so many options existed! Their team are also great, they made everything easy to understand and took the time to really get to know my situation - I never felt rushed or just another customer to get through with them. Couldn't recommend them more! Reviewed on: 10th March 2023

Helpful information

Tembo were very helpful at informing me of my option, working out what would be the best approach for me in order to get a mortgage. Reviewed on: 10th March 2023

Staff

Great customer service received Reviewed on: 10th March 2023

Fabulous service

Great service from Tembo - would recommend them without a second thought. Reviewed on: 10th March 2023

Fantastic

Amazing technology/calculator on their website, so easy to navigate and gave me a really good idea prior to talking to an adviser. Really good service throughout as well! Thank you for helping us buy our first home Reviewed on: 10th March 2023

Tembo saved my home

I was in a position where due to a relationship breakdown, I was likely to lose my home. I was desperate to keep it, but standard mortgage brokers were unable to help. When I spoke to Tembo they were positive and really put my mind at ease. They helped me to get into a position where I could keep my house with assistance from my Dad using ways that no other broker had suggested. It worked out well for me, and even my Dad was happy as he ended up in a position where his monthly fees were fixed and lower than what he was paying before. Tembo really helped me during a stressful and upsetting time in my life and I can't praise them enough. Reviewed on: 10th March 2023

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