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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Excellent re-mortgage experience

Everyone at Tembo we worked with was great to answer any questions and respond to queries almost immediately. Particularly, Gemma and Matt who helped us with our re-mortgage. Thank you, guys! Reviewed on: 4th March 2026

Amazing help and advice for first time buyers

As a first time buyer saving with a Tembo LISA, I've really appreciated all the advice and support offered by Tembo - and for free - with my Lifetime ISA. I would be at a bit of a loss without this, thank you so much! Reviewed on: 4th March 2026

Excellent advice

Tembo have beeb amazing at helping us navigate a mortgage application Reviewed on: 4th March 2026

10/10 Service

We honestly couldn’t have asked for a better experience with our mortgage advisor. From our very first conversation, they made what could have been a stressful and overwhelming process feel calm, clear, and completely manageable. They took the time to really understand our situation, explained every option in plain English, and made sure we felt confident in every decision we made. No jargon, no pressure — just honest, knowledgeable guidance. What really stood out was their responsiveness and attention to detail. Every question we had (and there were plenty!) was answered quickly and thoroughly. They kept us updated at every stage, chased things up when needed, and made us feel like we were their top priority throughout the whole process. Their professionalism, patience, and genuine care made such a difference. It’s rare to find someone who is not only highly skilled at what they do but also truly invested in getting the best possible outcome for their clients. We’re so grateful for all their hard work and wouldn’t hesitate to recommend Ruth and her team to anyone looking for expert mortgage advice. An absolutely first-class service from start to finish. Reviewed on: 4th March 2026

My experience with Shopie and Elly was great they ar...

My experience with Shopie and Elly was great they are very supportive Reviewed on: 4th March 2026

Glen and Callum were very helpful and kept me update...

Glen and Callum were very helpful and kept me updated at all times. Very informative for an interesting case. Thanks guys! Reviewed on: 4th March 2026

Tembo made the mortgage application smooth and easy.

Tembo made the mortgage application smooth and easy. With clear communication and regular check ins throughout the process, it took a good deal of stress out of buying our first home. Reviewed on: 4th March 2026

Tembo were outstanding from start to finish, and I c...

Tembo were outstanding from start to finish, and I can’t recommend them enough. Callum and Rhys were brilliant, responsive, straight-talking, and genuinely proactive. They explained everything clearly, kept me updated without me having to chase, and handled lender questions quickly and professionally. What could have been a stressful process felt organised and under control the whole way through. If you want a broker who takes ownership and delivers, Tembo and especially Callum and Rhys are the team to use. Reviewed on: 4th March 2026

Outstanding mortgage advice and broker service

I found Tembo via a Google question about 'most efficient mortgage services'. What attracted me is Tembo's recent track record as 'Best UK Mortgage Broker' and the promise of a personal one-to-one service from its team of advisers. Regarding the latter, Harvey and Abbey have provided me with an outstanding personal service from my first interaction with them and continues as I write this review. Besides this, they have also found me an excellent product. Taken together, this is a powerful combination of superb customer service and very high quality product delivery. It doesn't get much better than that! Reviewed on: 4th March 2026

Our remortgage journey

From start till completion we were kept fully informed of all aspects of our remortgage. The team were efficient and well informed Reviewed on: 4th March 2026

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