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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1258 reviews)

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4.98

Based on 1,258 reviews, last reviewed 31st May 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1258)

Fantastic mortgage advice & brokerage

Jo & Callum made the whole process easy & painless. We were kept up to date from start to finish, very happy with the communication throughout. Our need and preferences were taken into consideration & we were thrilled with the advice and the service we received. Reviewed on: 24th March 2025

Fantastic company!

The team is brilliant! They always kept us in the loop with what was happening and always responded to our queries. They explained things extremely efficiently leaving us fully confident in what they said. Reviewed on: 24th March 2025

Thank you Andy and Callum!

Andy and Callum were absolutely amazing the entire process - their responsiveness and accessibility, knowledge, and client care was next to none. I felt reassured every step of the way and informed of what would happen next. The Tembo website and app is sleek and easy to use - I have no doubt I will be using them again in future for my remortgage and will recommend them to friends! Reviewed on: 23rd March 2025

Saul and Jodie were absolutely brilliant.

Saul and Jodie were absolutely brilliant. They guides us through the process and answered all our questions. With their help, we've secured our mortgage! We would highly recommend their services. Thank you Saul and Jodie! Reviewed on: 22nd March 2025

Excellent company, cannot recommend them enough!

Excellent company, cannot recommend them enough! Chelsea and Jack were great throughout the whole process, just quick responses with all the information we required. Reviewed on: 22nd March 2025

Excellent Advice

We were seeking an interest only repayment mortgage but our age was proving to be a serious obstacle. We contacted Tembo and spoke to Luke Bustin and Ellie Bradshaw who from the outset were confident and reassuring. Throughout the process they were patient, supportive and in spite of setbacks always retained a positive attitude. They managed to secure the perfect mortgage product for us and at a highly competitive rate. We have no hesitation in recommending Tembo to anyone. Reviewed on: 22nd March 2025

Everything went smoothly using Tembo as my mortgage...

Everything went smoothly using Tembo as my mortgage broker. I had Helena and Jodie. It was quite a quick process and I had my mortgage offer just over 3 weeks after the application was made. Tembo seem to have access to a good range of mortgage lenders. I previously tried to go with an independent, more local broker but found they didn’t have access to as many lenders. Tembo is more expensive than other brokers, but I felt that it was worth it to have a hassle free experience. Reviewed on: 21st March 2025

Claudia and Chelsea at Tembo - Great team.

Claudia and Chelsea handled everything from start to finish. Clearly identified the process, kept me informed regulalry and provided a very professional service. I was very happy with the product offered and then very impressed with the journey from application through to the final offer. I would strongly recommend using Tembo. Reviewed on: 21st March 2025

Brilliant service

My mortgage broker was brilliant from start to finish. Answered all my questions and supported me the whole way through the process. Katelyn was very personable and put me totally at ease as a first time buyer. She even reached out to my solicitor when we had issues regarding their service. Would highly recommend Tembo, well worth the fee. Reviewed on: 21st March 2025

Honestly couldn’t have asked for a better mortgage b...

Honestly couldn’t have asked for a better mortgage broker. Jack Dolphin and Chelsea Parkins were fantastic. They made the process really easy to understand. They were both super patient, responsive and helped me secure a mortgage quicker than I anticipated. Reviewed on: 21st March 2025

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