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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2819 reviews)

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4.95

Based on 2,819 reviews, last reviewed 2nd Jun 2026

83% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Peter & Gemma were excellent. Peter & Gemma were excellent. Very accomodating, professional and helpful. The whole process was very quick. Reviewed on: 2nd June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2819)

Both Geraldine and Abbey have been so attentive and...

Both Geraldine and Abbey have been so attentive and helpful! This is our second experience with Tembo and it did not fall short! It’s made the whole process feel easier and we’re forever grateful for that - thank you :) Reviewed on: 15th April 2026

Good, Precise and Helpful.

From the moment I contacted the team I was always provided with detailed answers to everything I required. Jack and Emma were very helpful throughout the entire process. I would definitely recommend them to others thanks to the experience I received. Reviewed on: 15th April 2026

Everyone went above and beyond to help us

Everyone went above and beyond to help us Reviewed on: 14th April 2026

Callum and Fae from Tembo were both excellent, reall...

Callum and Fae from Tembo were both excellent, really easy to deal with and both knowledgable. Reviewed on: 14th April 2026

Excellent service throughout the mortgage journey

Tembo have been excellent throughout my time working on a new mortgage with them. Both Rachel and Emma have been very responsive and knowledgeable about both various mortgage products and how the process through to mortgage offer would work. For a first timer like me this has been invaluable and given me a lot of confidence in moving forwards. Thank you very much. Reviewed on: 14th April 2026

5 star service

My mortgage broker Jessica and case manager Gemma were both super supportive through what is quite a stressful process of remortgaging, especially in such uncertain times. The whole process was very transparent and well organised from the first moment I got in touch. They found great offer that suits my financial needs. Tembo website is also fantastically user friendly and serves well for a great start to the (re)mortgage journey. Their protection advisor Brandon was also super friendly. Big thanks to the whole team from me, will continue to recommend. Reviewed on: 14th April 2026

I had a great experience working with Poppy and Helena.

I had a great experience working with Poppy and Helena. They helped me remortgage onto a new fixed rate and made the whole process incredibly smooth and efficient. From start to finish, they were proactive, responsive, and very clear in explaining the options available. Everything was handled quickly and with a high level of professionalism, which made what can often be a stressful process feel straightforward and well managed. I particularly appreciated how on top of things they were, keeping me informed throughout and ensuring timelines were met without any issues. I would highly recommend Poppy and Helena to anyone looking for mortgage advice or support. A genuinely excellent service. Reviewed on: 14th April 2026

Efficient, friendly and very helpful

Karl was very helpful with getting our Mortgage offer submitted. We were working to a very tight deadline before the rates increased and Karl dropped everything to ensure he got our application over the line before the rates went up that evening. Poppy then took over once the Mortgage application was submitted and she was very good at keeping us updated with the progress of the application and liaising with the lender on our behalf. Would strongly recommend Tembo Reviewed on: 14th April 2026

Outstanding service from Callum.

Outstanding service from Callum. Reviewed on: 14th April 2026

Helpful Staff

Callum Doherty was v helpful as was Lucy Gibson. Reviewed on: 14th April 2026

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