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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1258 reviews)

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4.98

Based on 1,258 reviews, last reviewed 31st May 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Excellent service from Arun and Chelsea. Excellent service from Arun and Chelsea. Reviewed on: 31st May 2025

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1258)

Amazing Support from Callum & Beth!

As a first time homebuyer, the process can feel overwhelming, but Callum and Beth have been incredibly patient, supportive, and knowledgeable every step of the way. They took the time to guide us through everything, answering all our questions and making sure we understood the process. Their quick responses to emails and willingness to go the extra mile made such a difference. We truly appreciate everything they’ve done for us. Highly recommend their services to anyone looking for a smooth and stress free experience! Thank you, Callum and Beth. Reviewed on: 20th March 2025

FLAWLESS!

FLAWLESS! From first enquiry to completion. The team at Tembo were unbelievable in their communication and approach. This is the 2nd time I’ve used Tembo and it’s safe to say they have a customer for life. I’ve dealt with a range of advisors (Ruth, Matt, Rob, Paul and Hayley) who are each as knowledgable as the next. And my Case Manager Jess has been the cherry on top. Tembos morals is clear from the dedication and support received by every individual. And of course… they got me my mortgage! So no complaints here. See you in 2 years Tembo! Reviewed on: 20th March 2025

Callum and Beth.

Callum, Beth and the rest of the team at Tembo were great. Callum’s and Beth’s upbeat personality and professionalism kept me and my partner at ease as we navigated our first house purchase. Would recommend! Reviewed on: 19th March 2025

Callum and Beth have both been extremely helpful on...

Callum and Beth have both been extremely helpful on our journey to buying our first house. No question is ever silly, and they are a fountain of knowledge. Can’t thank them both enough!! Reviewed on: 19th March 2025

Excellent service

Jo and Callum provided an excellent service. Jo has a wonderful way of making you feel at ease about a stressful process. She’s highly efficient, responding quickly to emails. When it didn’t work out as expected with one lender, she was quick to apply to another lender. She also has excellent communication skills, providing regular updates. Callum was also great at passing questions from the lender once we were further into the process. A great team! Reviewed on: 19th March 2025

Making remortgaging easy and efficient

Both Elly and Matt were incredibly helpful for the whole process. Always happy to help with any questions or concerns. The whole process was so efficient taking all the stress away from sorting out a new mortgage for my property. I felt confident that I was getting the best deal I could - much better than what I was able to find from my own comparisons. Reviewed on: 19th March 2025

Amazing from start to finish!

We’ve been in communication with Helena for the past year and she has been extremely helpful, professional and easy to communicate with. As first-time buyers the whole process can be extremely daunting, but Helena really put us at ease. Helena and Jodie both kept us updated on a regular basis and the whole journey from start to finish has been seamless. Absolutely fantastic customer service from both and I would absolutely recommend Tembo to friends and family. Thank you for all your help in finding our forever home. Reviewed on: 19th March 2025

Jodie and Jason made my mortgage experience stress a...

Jodie and Jason made my mortgage experience stress and hassle free. They were knowledgeable and extremely helpful. Reviewed on: 19th March 2025

All good with Tembo!

All good with Tembo! Really prompt communication and through advice from both Jodie and Jason. We would come back in the future if we ever need to. Thanks! Reviewed on: 19th March 2025

Tembo - excellent experience.

Tembo - the whole experience has been really good. I was struggling to resolve our remortgage, so I went online, looked at the reviews and picked Tembo. Not disappointed. Helena and Jodie secured us a much better deal than we had resigned ourselves to. And the whole process was so much easier, more pleasant and more professional than dealing with lenders direct. Very pleased with the outcome! Definitely recommended. Reviewed on: 18th March 2025

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