Write a review

Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1091 reviews)

View other Tembo Money products

4.99

Based on 1,091 reviews, last reviewed 10th Mar 2025

53900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

1 star

Latest highest rating:

5

5* is not enough! We were going in head first into purchasing our first home and we have landed on a gem! Jess has been the backbone of our journey, she must be one of ... Read more Reviewed on: 10th March 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews Write a review

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Review Tembo Money: Mortgage Broker now

Help others make smarter decisions by sharing your own experience.

Write a review

Tembo Money Mortgage Broker reviews (1091)

Friendly knowledgeable team always willing to help

Friendly knowledgeable team always willing to help Reviewed on: 20th February 2025

Brilliant customer service.

Brilliant customer service. Jack & chealse helped me alot. They were professional and really polite individuals. brilliant service. Reviewed on: 20th February 2025

Lucy is a credit to the team.

The mortgage we obtained was unknown to us until Lucy from Tembo explained that it was one of the options. She was extremely helpful and nothing was too much trouble to explain during this process. Lucy is a credit to the business and should be recommended. Reviewed on: 20th February 2025

An easy and stress-free remortgage process.

I contacted Olivia at Tembo last year when looking to remortgage due to personal circumstances. Olivia worked so hard to find me a solution but it wasn't to be. A year later I got in touch with Olivia again and she was wonderful. Once again went above and beyond with her search for a new mortgage for me, even working during the weekend and when she was training new starters! I can't fault her work. Once the mortgage had been found, I was passed onto Chelsea, who just as Olivia had done, was efficient, supportive, informative and answered any questions I had. I was given a time frame to expect to hear from Chelsea regarding progress made with the remortgage, but she kept me up to date as soon as she knew any new movements. The communication was brilliant and I felt that I was being heard and kept in the loop. I'm so happy that I was able to have Olivia deal with the process after the excellent experience last year, and to have then been supported by Chelsea in the same way was reassuring and made the whole process so incredibly easy. 10/10 Reviewed on: 20th February 2025

Easy to work with

Paul and Jessica were great to work with, sorted us out promptly and were very informative and responsive to questions and requests Reviewed on: 19th February 2025

First Time Buyers - Mortgage Advice

As first time buyers, Paul and Jess have been so amazing throughout the whole process and informing us on everything we were initially clueless about! Great customer service and lovely people to deal with! :) Reviewed on: 19th February 2025

Olivia and Chelsea - 10/10

Olivia and Chelsea were fantastic - so patient and helpful. Reviewed on: 19th February 2025

Connor and Elly at Tembo were fantastic!

Connor and Elly at Tembo were fantastic! They made the entire mortgage process smooth and stress-free. Their expertise and clear communication were exceptional, and they were always there to answer our questions. Highly recommend them for anyone looking for reliable and professional mortgage brokers! Reviewed on: 19th February 2025

Really positive experience!

As first time buyers, using Tembo was the best experience we could have gone for. Kurt was absolutely incredible and felt like he went above and beyond to answer all our questions (we had a lot) in such a timely manner and we felt like we could trust and go to him for anything. Callum was also amazing, his communication and professionalism was fab! We always felt in the loop with what was going on and I would definitely recommend using Tembo! Reviewed on: 19th February 2025

Big thanks to Paul and Jess!

Big thanks to Paul and Jess - at the point of contacting Paul we were in a desperate situation as L&C couldn't find a solution for us without increasing our deposit to close to 20k. The moment I spoke with Paul I felt immedietely relaxed and reassured. Not only did he find a solution for the full borrowing amount it was on a better rate and we got the mortgage offer in less than 24 hours. The service we received from Paul, Jess and Tembo was far superior than we had experienced before Reviewed on: 19th February 2025

Do you have a different Tembo Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Equity Release
from Aspire Financial Planning 0.00 from 0 reviews
Mortgage Broker
from Glow 5.00 from 24 reviews
Mortgage Broker
from New Homes Mortgage Services 0.00 from 0 reviews

There's still more to see!

Tembo Money has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub