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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1693 reviews)

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4.98

Based on 1,693 reviews, last reviewed 25th Feb 2026

42600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Callum and Andy’s Remortgage Assistance Huge thanks to Callum and Andy at Tembo for their outstanding help. They were friendly, professional, and kept everything simple and stress-free from ... Read more Reviewed on: 25th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1693)

Fantastic

Bethany and Callum were very helpful with our first mortgage application! Reviewed on: 6th February 2026

Sophie and Elly from the mortgage broker team

Both Sophie and Elly from the mortgage broker team, were excellent throughout the whole mortgage process - from finding the mortgage provider through to securing the final offer. They were both very responsive, friendly and helpful. Reviewed on: 6th February 2026

Best money spent for a remortgage!

We were so nervous going into this whole remortgage process for many reasons, but Claudia and Chelsea were both fantastic! From the start to the end we felt supported and weee able to understand everything that was going on. It’s nice to be able to make such big decisions with a company that genuinely wants to help. I’m so so happy with the whole experience. Reviewed on: 6th February 2026

Highly recommended mortgage broker

As a first-time buyer, I couldn’t have asked for a better experience with Tembo Money. Luke and Gemma were absolutely fantastic from start to finish. Knowledgeable, responsive, and genuinely supportive throughout the whole process. They explained everything clearly, kept me updated at every step, and worked tirelessly to secure my mortgage. They made what could have been a stressful experience feel straightforward and manageable. I’m incredibly grateful for their help and wouldn’t hesitate to recommend Luke and Gemma to anyone looking for a mortgage broker. Reviewed on: 6th February 2026

Excellent experience with Tembo

My experience with Tembo has been one of the easiest parts of the housing buying process. The online portal was easy to follow and meant I could provide information prior to a call to the broker. My broker Manny was extremely helpful and responsive, making sure he gave me all the information and options to help me make a full informed decision regarding which mortgage product to choose. I was also able to organise call times which were suitable around my work and home life, so really appreciated his flexibility with regards to this. Abbey became my case manager and kept me up to date throughout the entire process and was very responsive to any queries and ensure the process ran smoothly up until the point we received our mortgage offer. I would definitely use them again in the future and recommend them to family and friends (in fact I already have!). Reviewed on: 5th February 2026

Eddie and Christiana were absolutely amazing!

Eddie and Christiana were absolutely amazing!! As first time buyers we had everything explained and we had such quick responses to queries. Our whole process has gone so quick and its all down to tembo Reviewed on: 5th February 2026

Elly & Jess were so helpful from start to finish, we...

Elly & Jess were so helpful from start to finish, we sent them all the documents and they took care of the rest with no hassle. Reviewed on: 5th February 2026

First time buyers

We are first time buyers and Ben and Amy have been really helpful with the process so far and the gentleman who organised the initial call before Ben as well. The communication has been great, clear, quick and professional. Ben gave us a rough idea of what to expect and questions to ask later on which is rrally helpful. We have also had solicitors and insurance reccommended which is really useful too. Many thanks for everything so far. Reviewed on: 5th February 2026

Helena and Poppy ! AMAZING !

The girls Helena and Poppy are amazing at Tembo ! They has helped me twice now and made the process easy and smooth. I couldn’t ask any more from them. Will be recommending them to everyone and will defiantly use again! Reviewed on: 5th February 2026

Fantastic!

Karl and Poppy have been incredible - absolutely brilliant and their jobs and so kind and helpful. Reviewed on: 5th February 2026

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