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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1672 reviews)

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4.98

Based on 1,672 reviews, last reviewed 21st Feb 2026

40500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

First time buyers We had a fantastic experience working with Luke Pryor as our mortgage broker. As first-time buyers, we were unfamiliar with the process, but Luke made... Read more Reviewed on: 21st February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1672)

Callum was incredibly helpful throughout the entire...

Callum was incredibly helpful throughout the entire mortgage process. He explained everything clearly, answered all my questions quickly, and made what could have been a stressful experience feel easy and manageable. His customer service is top-notch! Reviewed on: 2nd February 2026

Quick and easy .

Quick and easy .Very nice to deal with, made me feel supported throughout the process. Reviewed on: 2nd February 2026

We highly recommend Tembo Money: Mortgage Broker, we...

We highly recommend Tembo Money: Mortgage Broker, we used them as existing Lifetime ISA customers, which meant that broker fees were waived. Jessica and Gemma have been amazing throughout to help us secure a mortgage offer from Skipton, clear, detailed and prompt communication, and always happy to help with any queries we had throughout the process. Following an initial call with Zach for initial checks on 28th December 2025, and a broker call with Jessica on 7th January 2026, to securing a mortgage offer on 20th January 2026! We couldn't have asked for a better service. Reviewed on: 2nd February 2026

Really quick and easy process.

Really quick and easy process. Matt and Elly are very helpful and friendly and always respond to any queries we have had quickly. They securee the mortgage we needed to buy our house. Definitely recommend! Reviewed on: 2nd February 2026

Remortgage

The whole remortgage process was clearly explained at every step and the outcome was exactly what we were looking Thank you so much Andy and Callum Reviewed on: 2nd February 2026

They overcame obstacles on my behalf that I wouldn’t...

They overcame obstacles on my behalf that I wouldn’t have been able to do on my own. Reviewed on: 2nd February 2026

Jessica & Gemma are a credit to tembo!!

From start to finish Jessica and Gemma have gone above and beyond to make this such an exciting new chapter, always kept us in the loop and I always felt reassured they were staying on top of everything at such a scary time being a first time buyer Reviewed on: 2nd February 2026

Excellent Customer Service

Jodie and Saul were very helpful with my mortgage application more so when we encountered complications along the way. We eventually succeeded in securing a great deal. Reviewed on: 2nd February 2026

Harvey and Abbey were great.

Harvey and Abbey were great. Abbey kept us really well informed and Harvey was patient with us and explained everything really well. We had a great experience. Reviewed on: 2nd February 2026

Professional, reliable, and easy to work with.

Professional, reliable, and easy to work with. Poppy and Helena from Tembo made the mortgage process straightforward and kept us informed throughout. Would absolutely recommend. Reviewed on: 2nd February 2026

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