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Tembo Money: Mortgage broker reviews

4.95
Based on 2,821 reviews, last reviewed 28th Jun 2026
69% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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2%
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Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026
LV and JB's avatar
LV and JB

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage broker reviews (2821)

10/10 reccomend!

5
I had a fantastic experience. Smooth, quick and professional! A super shout out to Andy and Callum who were absolutely fantastic. I would reccomend to anybody who needed a mortgage broker, especially first time buyers! Reviewed on: 13th April 2026

Callum was extremely professional throughout our exp...

5
Callum was extremely professional throughout our experience with him and we will definitely recommend and be using his services in the future. Reviewed on: 13th April 2026

it was great talking with Callum and he let me explo...

5
it was great talking with Callum and he let me explore all my options. keep up the good work :) Reviewed on: 13th April 2026

Callum made me really feel at ease throughout the wh...

5
Callum made me really feel at ease throughout the whole process. Thank you Reviewed on: 13th April 2026

Having Tembo as part of our company benefits was an...

5
Having Tembo as part of our company benefits was an unexpected bonus, but it turned out to be incredibly valuable. Their level of service and commitment has been outstanding from start to finish. Kim and Amy supported my partner and me every step of the way. Given my adverse credit history, I initially thought securing a mortgage would be very difficult, but Kim took the time to walk us through our options and ultimately found a lender offering competitive rates. The whole process was handled efficiently and completed within just a few weeks, which exceeded our expectations. I’m genuinely grateful for their support, expertise, and reassurance throughout. Reviewed on: 13th April 2026

Sublime service

5
Jessica was fantastic through the whole process, there was no stupid questions and every query we had was answered very promptly. Reviewed on: 13th April 2026

Fantastic experience with Callum and Rhys

5
We had a fantastic experience with Tembo mortgage brokers. Callum and Rhys were both excellent throughout the process—knowledgeable, responsive, and genuinely supportive. They gave us clear, helpful advice on mortgage options and rates, and ultimately secured us a great deal. Their efficiency really stood out, especially during what turned into a stressful situation for us. We unfortunately had to pull out of our first purchase due to significant issues with the property, but when we found a new home, Callum and Rhys were quick to get everything back on track. Their support and professionalism made a huge difference, and we really appreciated all their help. Highly recommended. Reviewed on: 13th April 2026

Dealt with Callum who was always responsive and grea...

5
Dealt with Callum who was always responsive and great to deal with! Reviewed on: 13th April 2026

Excellent, Responsive Service from Start to Finish

5
I had a very positive experience working with my broker, Kane, with Callum as our case manager. Both were excellent throughout the entire process. They were consistently responsive, often replying very quickly to any questions I had, which made what can be a stressful process feel much more manageable. Communication was always clear and straightforward, and they were proactive in keeping everything moving forward. Kane was great at guiding us through the key decisions, while Callum ensured everything behind the scenes was handled smoothly and efficiently. I always felt well-informed and confident that things were progressing as they should. Overall, I’d highly recommend them to anyone looking for a reliable, responsive, and professional mortgage broker service. Reviewed on: 13th April 2026

Been using Tembo for a while now as a home for my sa...

5
Been using Tembo for a while now as a home for my savings, and will hopefully soon be using it for my house purchase! The app is really easy to use, the customer service colleagues are really helpful and the interest rates are second to none! Cannot recommend them enough! Reviewed on: 13th April 2026

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