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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Helpful and easy to deal with

Great service overall. Everything was clearly explained and the process was straightforward. Really helpful and quick to respond. Reviewed on: 13th April 2026

Dealt with Callum, lovely guy!

Dealt with Callum, lovely guy! Nothing was too much hassle for him at all Reviewed on: 12th April 2026

Highly Recommended!

Working with Callum and Rhys from Tembo was so easy - they answered all my questions, were very informative and responded quickly. Highly recommended! Reviewed on: 12th April 2026

Highly recommended

Easy to use, and made the process of getting a mortgage and buying a house in general a lot less daunting. Service was free because I already had an ISA with them, and their free service extends to more than just mortgage brokering. Reviewed on: 12th April 2026

Bethany Lawrence and Emma Furmston were brilliant.

Bethany Lawrence and Emma Furmston were brilliant. They were friendly and worked fast to ensure we had the best mortgage rate while interest rates were rapidly increasing. Bethany was available at unsociable hours to answer any questions we had. Reviewed on: 12th April 2026

provided an excellent service

Bethany Lawrence and Emma Furmston provided an excellent experience from start to finish. They made the whole process so simple and easy to understand, and have scored us a good deal. Reviewed on: 12th April 2026

Great Service provided by Callum and the Team

The whole process from start to finish was very efficient and friendly. Callum and the team did their best to help us through our remortgage. Easy, convenient and well managed would be how would describe the communication we received regarding our enquiry. Reviewed on: 12th April 2026

First home buying mortgage support

A great experience from start till the end of of our first home buying mortgage service with Tembo. Dominic and Chelsea have done a great job by helping and supporting us in this end to end process. Reviewed on: 12th April 2026

An Amazing Team and Service!

From start to finish, the Tembo Mortgage Advisory team were amazing to work with! Lorna and Emma especially were stars at providing me with all the information I needed to decide what would be best for my mortgage application, and guide me excellently throughout the whole process. They were both very quick to respond to questions, we're providing me with constant updates as soon as they could, and we're very patient when I needed some more time to consider or gather documents. Thank you both so so much! Reviewed on: 12th April 2026

I can’t thank the Tembo team enough

I can’t thank the Tembo team enough for the incredible support throughout my mortgage process- especially Kane G. and Callum D. From start to finish they were absolutely amazing. They were patient, always took the time to explain things clearly, and made what could have been a stressful process feel straightforward and manageable. Communication was excellent the whole way through. They kept me updated at every stage, responded quickly to any questions I had, and made sure I fully understood everything before moving forward. Nothing ever felt like too much trouble for them. Their professionalism, knowledge, and genuine care really stood out. They made the whole experience feel easy and smooth, and I’m so grateful for all the help and guidance they provided. I would highly recommend them to anyone looking for a reliable and supportive mortgage company. Reviewed on: 11th April 2026

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