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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1693 reviews)

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4.98

Based on 1,693 reviews, last reviewed 25th Feb 2026

42600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Callum and Andy’s Remortgage Assistance Huge thanks to Callum and Andy at Tembo for their outstanding help. They were friendly, professional, and kept everything simple and stress-free from ... Read more Reviewed on: 25th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1693)

Impeccable service

Right from the beginning of our mortgage application Ermira was amazing whenever we emailed we had a quick response no matter the time of day. We then was given Amy alongside Ermira who have worked together perfectly Reviewed on: 11th February 2026

THANK YOU

Kim and Gemma have been very very helpful with helping us assess our affordability and buy our first home! Thank you so very much. Reviewed on: 11th February 2026

We are currently in the process of a remortgage/ fin...

We are currently in the process of a remortgage/ finding a new deal using Tembo and so far the experience has been superb. We originally used tembo to apply for our first mortgage 2 years ago & have gone back to use their services again because of how reliable and efficient they are. Tara & Amy have been our point of contacts & we cannot fault their expertise/ customer service. Tembo & their services will be something we continue to use in the future. Reviewed on: 11th February 2026

Fantastic service would highly recommend

Just had our mortgage accepted today we are so happy!! A massive Thank you to Luke and Elly who have been absolutely amazing throughout this process. They have been so professional and made the whole process so easy for us. When we thought it wouldn't be possible they have made it happen. Cant recommend Tembo, Luke and Elly enough!! Reviewed on: 11th February 2026

Bethany and Callum were incredibly helpful, efficien...

Bethany and Callum were incredibly helpful, efficient and just nice people to deal with. Reviewed on: 11th February 2026

Really super service!

Callum and Andy have been so wonderfully helpful thoughout the whole process of me getting a mortgage. I can't reccomend them enough! I liked that chatting to them felt very friendly and not just transactional. Top marks! Reviewed on: 11th February 2026

Eddie and Christianna makes home dreams come true !!

There is a professional team at TEMBO, that understands you first and gives right professional advise that helps long way. I would recommend with confidence, that Eddie and Christianna at TEMBO are best people for Mortgage advise from whole market (FCA regulated) and application. They ensure you get right documents and case file ready, before proceeding to application stage. Certainly, i will recommend friends and family to consider TEMBO as first choice. Reviewed on: 11th February 2026

Great experience!

I had a fantastic experience with Tembo Money mortgage service. Matt Thomas was excellent from start to finish, he made sure all the documents were prepared properly, and made the whole process feel straightforward and stress free. His communication was clear and consistent from the very beginning, which really gave me confidence throughout. Elly was also brilliant, keeping me regularly updated on the progress of my application and always being available to answer any questions I had. It was reassuring to know I could reach out at any time and get helpful responses. Overall, it was a great experience and I would definitely recommend Tembo Money. Many thanks to Matt and Elly for all their support! Reviewed on: 11th February 2026

Would recommend!

I worked with Glen and Callum and they have been super helpful, very kind and reassuring, they answered all my questions perfectly and were able to sort me a good deal! They respond quickly and were very supportive, I would recommend :) Reviewed on: 10th February 2026

Excellent service and communication

My partner and I were assisted by Geraldine and Abbey to find the best available mortgage. Our house purchase is taking a bit longer than typical, and they have been proactive in advising us and giving us alternatives when needed. They are very supportive in making it easy to know which documents to provide, and always reply promptly. Reviewed on: 10th February 2026

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