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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2071 reviews)

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4.98

Based on 2,071 reviews, last reviewed 10th Mar 2026

79200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

5 star service Excellent service would highly recommend Reviewed on: 10th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2071)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Zach, Andy and Callum were all amazing.

Zach, Andy and Callum were all amazing. I felt supported and informed throughout the whole process, always happy to help. They made my first mortgage journey very easy and smooth, I would recommend Tembo to everyone out there! Reviewed on: 15th February 2025

Remortgaging with them has been super easy!

Remortgaging with them has been super easy! Very efficient and always answer my emails promptly. Super helpful on the phone too. Got my first mortgage with them as well, a tricky find as I was on a PhD stipend so most lenders wouldn't consider me. Tembo managed to find me two lenders when I'd been rejected by previous brokers. Reviewed on: 14th February 2025

Grace is great!

Grace has been really helpful in taking me through my options and making sure I take the next steps that are best for me. Thank you! Reviewed on: 14th February 2025

Excellent first time buyer experience

This was our first time buying a property in London. We chose Tembo as our mortgage broker, but were thoroughly impressed that they made a mortgage offer within a week of our house offer being accepted! We really appreciate Jo and Callum, who responded very quickly and completed the process in no time with minimal stress. The knowledge from the advisors were invaluable and their customer service was impeccable. I would definitely recommend Tembo to anyone looking for mortgage advice! Reviewed on: 14th February 2025

Great service

Great service! Good support from the case manager at every step of the way Reviewed on: 14th February 2025

Chelsea and Hayley made getting a mortgage very easy...

Chelsea and Hayley made getting a mortgage very easy and simple. Would definitely recommend Tembo to anyone in need of a mortgage. Great Service! Reviewed on: 14th February 2025

The best service for first time buyers.

The best service for first time buyers. Extremely helpful. Reviewed on: 14th February 2025

Great Experience

Callum and Andy were a great help in me secure a mortgage for a first time buyer. All was super clear and easy to go through the process. Can't recommend enough. Reviewed on: 14th February 2025

Tembo can find good mortgages for older borrowers

Tembo did a very good job of tailoring an attractive mortgage offer to me, as a 60-year old small business owner, where other brokers had failed to get past these limiting circumstances. Reviewed on: 14th February 2025

Thank you Olivia and Chelsea!

Dear Chelsea and Olivia We wanted to take a moment to express our sincere gratitude for all the hard work, support, and expertise you provided throughout the process of purchasing our home. Your guidance made what could have been a stressful experience much smoother and more manageable, and we truly appreciate the time and effort you dedicated to ensuring everything went through without a hitch. We’re very excited to be settling into our new home, and we couldn’t have done it without your help. Thank you again for everything, and we won’t hesitate to recommend your services to others in the future. Warm regards, Tilana & Christiaan Malan Reviewed on: 14th February 2025

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