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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Tembo provided an excellent service, Bethany was gre...

Tembo provided an excellent service, Bethany was great at finding the exact product I needed at the right price and Callum has been fantastic in keeping me up to date and pushing the application through! Nick Reviewed on: 27th February 2026

Very helpful and responsive team

Very helpful and responsive team, would definitely recommend! Rhys and Callum were fantastic and the communication was always prompt. Extra services offered were also great. Reviewed on: 27th February 2026

Excellent Services

I found Paul and Tia through ClearScore, and I’m so glad I did. From the very beginning, they were incredibly kind, professional, and genuinely helpful. They managed to secure me a mortgage offer within just 2 days, which was far quicker than I ever expected. Throughout the process, they kept everything clear and straightforward, always taking the time to answer my questions and make sure I understood each step. It’s obvious that they truly have their customers’ best interests at heart and go above and beyond to provide excellent service. I’m extremely grateful for their support and would highly recommend them to anyone looking for a smooth, efficient, and stress-free mortgage experience. Reviewed on: 27th February 2026

Great communication, friendly staff, kept me upto da...

Great communication, friendly staff, kept me upto date from start to finish. Matt, elly and Faye was in tandem and passed the baton effortlessly Reviewed on: 27th February 2026

Beth & Callum are who helped us, they were both know...

Beth & Callum are who helped us, they were both knowledgeable and very quick to get back to us. Our process was so easy, quick and polite. We are so pleased.,..bonus our mortgage came back a day later. Thank you so much for giving us a great experience in such a stressful time. Reviewed on: 27th February 2026

Great service, very responsive to emails and good me...

Great service, very responsive to emails and good me a mortgage very quickly Reviewed on: 26th February 2026

First time buying made easy

First time buying made easy no chasing, no stressing, no fuss. Paul, Rachel and Emma were all incredibly knowledgeable, patient and a pleasure work with Reviewed on: 26th February 2026

Lovely team, really helpful and responsive

Lovely team, really helpful and responsive Reviewed on: 26th February 2026

Amazing service throughout the whole process!

From the first point of communication, I have been provided with excellent customer service from the employees at Tembo. I would especially like to thank both Ashley & Tia for all their help. As a first time buyer, I was apprehensive about the whole process, but with the help from Tembo, the process has gone smoothly and my advisor was available to help with any queries I had during the process. I appreciate the support I had throughout the whole process! Reviewed on: 26th February 2026

Professional, Supportive and Highly Recommended

We had an excellent experience with Tembo from start to finish. The whole process felt smooth, well-managed and far less stressful than we expected. A huge thank you to Lucy, Chelsea and Brad, who were all fantastic throughout. Lucy was incredibly knowledgeable and took the time to clearly explain our options, making sure we felt confident in every decision. Chelsea kept everything moving behind the scenes and was always quick to respond to any questions, no matter how small. Brad was also brilliant — professional, proactive and genuinely supportive at every stage. Communication was consistent and clear, and we always felt like a priority. The team worked incredibly hard to secure our mortgage offer and made what can be a daunting process feel straightforward and manageable. We wouldn’t hesitate to recommend Tembo to anyone looking for a mortgage advisor — especially if you’re a first-time buyer or need a bit of extra guidance. Thank you again to Lucy, Chelsea and Brad for all your help! Reviewed on: 26th February 2026

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