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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Ashley and Tia were super helpful.

Ashley and Tia were super helpful. We didn't apply for a mortgage (yet) as we thought in our current situation we would not be able to get one. We found an amazing house and thought we would just give it a go and.... they sorted us a mortgage with a good rate :)! Great Service! Reviewed on: 2nd March 2026

Absolutely fantastic from Ermira and Emma at Tembo

Absolutely fantastic service from my mortgage advisor Ermira and case manager Emma. They were incredibly helpful, reliable, and knowledgeable — always on top of everything. Communication was excellent, and I was kept updated every step of the way. They made the whole process smooth and stress-free. I highly recommend! Reviewed on: 2nd March 2026

Great service

We were supported well throughout the entire process and received regular updates. Reviewed on: 2nd March 2026

Outstanding service from Ayron & Poppy

Ayron and Poppy have been outstanding to work with and I cannot recommend them enough! They have been so patient throughout my entire purchase journey and, as a first time buyer, ensured I fully understood the purchase process. Their assistance has been invaluable and they have made my buying journey so much easier! Reviewed on: 1st March 2026

Elly and Sophie have guided us along this experience...

Elly and Sophie have guided us along this experience every step of the way as first time buyers it’s always a little scary and unknown but they’ve both been fantastic. Reviewed on: 1st March 2026

I was lucky enough to have Gemma Bentley and Jessica...

I was lucky enough to have Gemma Bentley and Jessica Campbell help me secure a mortgage. The whole process was stress free and punctual, correspondence was frequent and no question felt silly when I asked. Thank you so much for all the excellent work! Reviewed on: 28th February 2026

Being more mature customers and being digital dinosa...

Being more mature customers and being digital dinosaurs we were very nervous using an on line broker, however we needn't have worried from the beginning we were looked after through the process. Bhavina, Elly and Fae were all supportive, and professional answering any questions and guiding us through, I would definitely recommend. Reviewed on: 27th February 2026

Geraldine and Abbey did a great job putting together...

Geraldine and Abbey did a great job putting together our options even though it wasn’t straightforward they got us a great deal Reviewed on: 27th February 2026

It was great working with Jess and Elly

It was great working with Jess and Elly as my mortgage broker, very responsive, always checking in and very helpful. Highly recommend using Tembo, particularly if you are already a customer. Reviewed on: 27th February 2026

Brilliant service from Chelsea and Leah!

Brilliant service from Chelsea and Leah! They made our mortgage process simple and straightforward, always keeping us informed and answering any questions quickly. Really appreciate all their support — would definitely recommend! Reviewed on: 27th February 2026

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