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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1570 reviews)

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4.98

Based on 1,570 reviews, last reviewed 6th Feb 2026

30300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Highly recommended mortgage broker As a first-time buyer, I couldn’t have asked for a better experience with Tembo Money. Luke and Gemma were absolutely fantastic from start to finish. ... Read more Reviewed on: 6th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1570)

Great recommendation no issues and remortgage comple...

Great recommendation no issues and remortgage completed in time for new lender Reviewed on: 5th March 2024

Andy and Rebecca go above and beyond.

Andy from tembo couldn't have been any more understanding or helpful. He gave me his time and never got frustrated with my Never ending questions and constant hurdles we came upon due to issues my end. Also Rebecca his colleague has been amazing keeping me up to date and advice. They answer your emails quickly and will call you if you wish. Brilliant team, I'll definitely use tembo again. Reviewed on: 5th March 2024

Ruth and the team went above and beyond.

Had a brilliant experience from start to finish finding a suitable mortgage deal. Ruth at Tembo was available whenever I needed to chat over the phone and went above and beyond in order to make sure my mortgage deal was up to date and went through on time for a speedy move. Reviewed on: 5th March 2024

Great for first time buyers

I used tembo to get a mortgage as a first time buyer. They were very helpful and prompt throughout even when the colleague handling my account left the company. They quickly put me in touch with another member who got me through to the finish line with my mortgage. Reviewed on: 5th March 2024

Excellent Service

Grace and Abbey have been great, talked us through all the options, kept us informed and been on hand to answer any Q’s, couldn’t ask for more. Reviewed on: 5th March 2024

Very supportive advisors and staff.

Very supportive advisors and staff. An amazing mortgage company Reviewed on: 5th March 2024

Tembo were incredible.

Tembo were incredible. I feel like the team went above and beyond with the service they provided, answering all my questions. This was particularly valuable as I was purchasing my first home. Tembo and the team were there with me every step of the way. Reviewed on: 5th March 2024

Very easy from start to finish, no hard sell, emails...

Very easy from start to finish, no hard sell, emails and calls answered quickly and kept updated all the way through Reviewed on: 5th March 2024

Grace was really helpful and supported us with all o...

Grace was really helpful and supported us with all our questions Reviewed on: 5th March 2024

Really helpful and friendly great customer service

Really helpful and friendly great customer service Reviewed on: 5th March 2024

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