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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Amazing service

Callum & Kane both worked closely with us. As first time buyers it was so handy to be kept in the loop and have everything explained in great detail. Without them we would have been completely lost. Would 100% recommend the Tembo team to anyone Reviewed on: 24th February 2026

Amazing Service, Highly recommend!

Myself and my partner had an excellent experience with Tembo Mortgages and especially with Jennifer and Emma. They were super quick to respond and made the whole mortgage process so much smoother. Their customer service was fantastic - whenever we had questions or were unsure about something, they explained it clearly. We felt fully supported and they helped us secure a great deal. Highly Recommend! Reviewed on: 24th February 2026

Customer service was great and the helped me every s...

Customer service was great and the helped me every step of the way Reviewed on: 24th February 2026

Tembo team, Christianna and Ashley

Tembo team, Christianna Amos and Ashley have been excellent in their approach to dealing with our Morgage with very good straight forward advice, and good communication with regular updates and progress emails. The process overall was very smooth with very few glitches or holdups thank you all. Reviewed on: 23rd February 2026

Great service very informative and helpful

Great service very informative and helpful Reviewed on: 23rd February 2026

Uber quick and efficient, started initial consultati...

Uber quick and efficient, started initial consultation on the 13th, mortgage offer received from lender 10 days later on the 23rd. Billy and Jodie at Tembo listened to our needs and wants for our remortgage and made it happen. Reviewed on: 23rd February 2026

Excellent exerience with Tembo buying my first home

Excellent exerience with Tembo buying my first home. Jason and Jodie made organising my first mortgage a seemless and stress-free process - would definitely recommend! Reviewed on: 23rd February 2026

Tembo helped us to obtain our first mortgage

Tembo helped myself and partner obtain our first mortgage where others had failed. They have been fantastic thought the whole process. We can't thank Poppy and Karl for their help and support thought the process. We are now only weeks away from completion and we're very excited to start our new chapter in our new house. Reviewed on: 23rd February 2026

Olivia and Chelsea @ Tembo

Working with Olivia and Chelsea at Tembo Money has been an absolute pleasure. Their customer service and depth of knowledge are genuinely above the standard. They consistently went above and beyond to find me the best possible deal for my mortgage, taking the time to explain every step clearly and making the whole process feel effortless. What really stood out was their flexibility and commitment. They offered late‑evening calls and mid‑week availability outside typical business hours, which was incredibly helpful for someone like me who works later. That level of convenience and dedication is rare, and it made a huge difference. I couldn’t recommend Olivia and Chelsea more highly. If you’re looking for a team that truly cares and will work tirelessly to get you the right outcome, Tembo Money is the place to go. Reviewed on: 23rd February 2026

easy, simple and reactive

contact with tembo broker was very easy, simple and fluid, they were very reactive, and came back to me in a very short period. Reviewed on: 23rd February 2026

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