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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Used Tembo for LISA and mortgage broker

Used Tembo bank for a LISA and then their mortgage broker services, Dominic and Chelsea were great and made the process smooth, we felt really supported the whole way. Reviewed on: 20th February 2026

Madhu Rao K

It's very nice and their response is very nice. Reviewed on: 20th February 2026

Great customer service

Christianna and Rob were a pleasure to work with, great communication kept us updated every step of the way and was very helpful. Reviewed on: 20th February 2026

Absolutely Amazing

We have had an amazing help from both James and Chelsea with securing our mortgage! With a few unexpected challenges and complications thrown in across the journey we could not have asked for anything more from them! They were amazing at helping us understand the right choices and getting everything organised. Reviewed on: 20th February 2026

Fantastic Service

I honestly can’t thank Luke and Elly enough for all their support in securing my mortgage offer. They were incredibly kind, patient, and reassuring throughout the entire process. My application wasn’t the most straightforward, and we had to overcome several hurdles along the way, but thanks to their dedication — and the wider team at Tembo — we got there in the end. The service was outstanding from start to finish, and I couldn’t fault a thing. I would 10000% recommend them to anyone looking for expert, friendly mortgage support! Thank you so much! Reviewed on: 19th February 2026

Exemplary!

My experience with Tembo has been exemplary from start to finish! Every step of the way I have had the right support whether from blogs, FAQ's or advisors. I'm so pleased with the service I have received from Eddie and Christianna who have kept me informed and helped calmed my nerves at each step of the house buying process! I would highly (and already have) recommended others to utilise Tembo for their home owning journey! Reviewed on: 19th February 2026

Excellent throughout the whole process

From the very start, the team at Tembo were excellent. They offered excellent advice and helped us secure a mortgage which we had previously not had success with. The communication from the team was excellent and we were also able to schedule meetings at really convenient times. The platform was great and easy to navigate. I would wholeheartedly recommend Tembo to anyone looking to find a mortgage. Reviewed on: 19th February 2026

Highly Recommend

Hayley and Poppy were fantastic. Reviewed on: 19th February 2026

I have only positive things to say about the Tembo t...

I have only positive things to say about the Tembo team. They were clear, friendly and professional throughout the whole process. I will be recommending them to anyone I know who can use the service as I can't fault it. Reviewed on: 19th February 2026

Tembo made the process simpler and stress free.

Tembo made the process so much simpler and stress free. Having a full time job and having the support of Jessica and Gemma made the world of a difference. They kept us updated throughout, answered any questions and was able to fit around our work schedule. Even though they found us a great deal, when a better one came up they offered it us straight away, explaining the difference and giving us the option. Would highly recommend. Reviewed on: 19th February 2026

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