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Tembo Money: Mortgage Broker reviews

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4.98
Based on 2,804 reviews, last reviewed 27th Apr 2026
559% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Fantastic and helpful Fantastic, helpful and patience and informative Reviewed on: 27th April 2026
Amie B's avatar
Amie B

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (2804)

First time mortgage buyer

5
Buying my first house I pretty much had no idea what i was doing. I knew i was ready to take that step, I had found a house that I liked but I didn't know what to do next. Gemma and Jessica @ tembo made my life so easily it really felt like I didn't do anything at all. They helped me with everything- every stupid question that I had they had an answer for, they gave me great advice not just from a mortgage point of view but personally too. They have a really good portal set up that I effortlessly uploaded all of my documents to and they bullet pointing me all the information they needed. They kept checking in on me with every new step and was available at all times if I needed anything. I'm not sure if buying a house is normally this easy as its my first time but they really did make my life so simple. Reviewed on: 18th February 2026
Jack P's avatar
Jack P

Exceptional

5
My whole journey with Tembo has been great, from my initial appointment to having my mortgage approved I felt very supported by my mortgage broker Jennifer. My mortgage application was complicated due to various factors but Jennifer clearly explained what my options were throughout the process. I was kept fully informed at all times and felt at ease to ask any questions no matter how trivial they were. Jennifer was always accessible by phone and email, she and the Tembo team including Emma have made the whole mortgage application process stress free. I really cannot thank them enough Reviewed on: 18th February 2026
s s ali's avatar
s s ali

Very impressive service & highly recommended

5
Very impressed with the super quick and efficient service. 5 star service all the way and highly recommended Reviewed on: 17th February 2026
Alison and Bob's avatar
Alison and Bob

We had a great experience with our mortgage broker J...

5
We had a great experience with our mortgage broker Jason and case manager Jodie. They were professional, responsive, and kept us well informed throughout the whole process. Everything was handled smoothly and efficiently, making what can be a stressful experience feel straightforward. We’d happily recommend them. Reviewed on: 17th February 2026
Sevinch H's avatar
Sevinch H

We had a great experience with our mortgage broker J...

5
We had a great experience with our mortgage broker Jason and case manager Jodie. They were professional, responsive, and kept us well informed throughout the whole process. Everything was handled smoothly and efficiently, making what can be a stressful experience feel straightforward. We’d happily recommend them. Reviewed on: 17th February 2026
Sunay H's avatar
Sunay H

Highly recommend callum and Beth from Tembo

5
Tembo are great, we were lucky enough to have Callum and Beth who are well informed friendly staff, that are always at the end of the phone or email. They talked through everything and I really felt they were on our side and there too help and get the best for us. Reviewed on: 17th February 2026
Rachael Haynes's avatar
Rachael Haynes

Smooth, clear, and stress-free

5
We had a fantastic experience with Tembo during our remortgage process. Everything was smooth, clear, and stress-free from start to finish. Highly recommend their friendly and efficient team! Reviewed on: 17th February 2026
Lottie B's avatar
Lottie B

First time buyer

5
All throughout the process Jessica at tembo money was really helpful with answering all questions and queries i had for buying this house. As a first time buyer i thought it was going to be hard to even get approved for a mortgage but i was actually eligible for plenty and with amazing rates. 10/10 service would recommend to anyone especially first time buyers Reviewed on: 17th February 2026
Thomas J's avatar
Thomas J

Fantastic experience with Tembo

5
As a first-time buyer with non-standard requirements due to my age and employment status, I wasn't even sure I'd be able to get a mortgage. However, the reassurance and indepth advice I received from Saul Barton at Tembo was fantastic, which he then backed up by finding me a great mortgage in principle that suited my circumstances. Jodie Coxell, my case manager at Tembo, then took over and ensured a smooth and very speedy process to secure the full mortgage offer. Both Saul and Jodie were professional yet very friendly and accessible, always on hand to answer my many questions and concerns, and very patient with me. It was a pleasure dealing with them. I cannot recommend them highly enough. Five stars to both. And thank you! Reviewed on: 17th February 2026
Caroline E's avatar
Caroline E

Ruth and Tia made my remortgage process smooth and s...

5
Ruth and Tia made my remortgage process smooth and stress-free. Ruth was knowledgeable and took the time to explain my options clearly, securing a great deal for me. Tia kept everything organised and provided regular updates, making the whole process seamless. I’d happily recommend them both. Reviewed on: 17th February 2026
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