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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1733 reviews)

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4.98

Based on 1,733 reviews, last reviewed 3rd Mar 2026

46500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing & Stress Free One of the things you're told in life is buying a house can be extremely stressful, thankfully due to Tembo Money and in particular Kane Garrett & Cal... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1733)

Would 10/10 recommend to a friend!

From the moment I met Ruth I knew I would be in safe hands! As someone who knew nothing about mortgages or buying a property, the whole ordeal seemed very daunting however when I met Ruth at the Tembo stand at the London Home Show, she instantly put my mind at ease, answered all my silly questions and broke everything down for me so I could understand exactly what was going on. She responded to my e-mails promptly and never made me feel like I was asking for too much of her time when I asked for last minute calls or advice. I honestly could not have asked for a better mortgage adviser in Ruth. She was a beacon of knowledge, support and laughter throughout the whole thing and made the start of my house buying journey as stress free as possible. I have already recommended Tembo to all my NHS friends as Ruth and the team took such wonderful care of me. Reviewed on: 7th May 2024

Great Service

Helena, Abbey, Lauren and Georgina have all been very helpful and communicative throughout the whole process. We encountered a small error in the application but this was sorted promptly once identified. We were given regular updates throughout the process and the team were always thorough and clear when explaining the process. We are very pleased to have received a mortgage offer that works perfectly for our situation and very grateful for the team at Tembo for their assistance in facilitating this! Reviewed on: 23rd April 2024

The team were great from start to finish.

The team were great from start to finish. Showed great tenancity for a not so easy application! Reviewed on: 19th April 2024

I’ve worked with Matt Darby as my Mortgage Adviser o...

I’ve worked with Matt Darby as my Mortgage Adviser over a number of years. This review is based on many applications we have worked on together. Matt is on the ball; his professionalism and attention to detail are unparalleled. Matt’s proactive approach and swift responses ensure that every transaction is smooth and efficient, leading to consistently excellent outcomes. Matt is always available, which is to his huge credit. His expertise and dedication have been instrumental in navigating the complex mortgage landscape with ease. Also, Matt makes everything simple to understand, which takes the stress out of the process. Reviewed on: 19th April 2024

Mortgage Broker Saved Me Money & Provided Great Service

Originally, I was hesitant about using a mortgage broker. However, Georgie and Abbey from Tambo completely changed my mind. They not only found me a significantly cheaper deal than the one I was initially considering at the bank, but their rate check also saved me an additional 0.05% (5 basis points). Their guidance on product fees was invaluable, and their customer service was absolutely outstanding. Just the level of support they provided compared to the bank made it entirely worthwhile. Reviewed on: 17th April 2024

1st class service from start to end

I cannot overate the superb service received from the employees at Tembo that I dealt with. They are knowledgeable about the products on offer and exceedingly efficient in processing applications. They are polite and friendly in their approach and keep you well informed at all times and are always on hand to deal with any questions one may have, with prompt replies. I cannot rate this company highly enough and would not hesitate to recommend their services. Reviewed on: 15th April 2024

As first time buyers I can't fault Tembo.

As first time buyers I can't fault Tembo. Myself and partner both had LISA's with Nude, who were recently acquired by Tembo. From start to finish the service in getting a mortgage offer has been supportive, highly communicative and smooth sailing. Jack & Rebecca were timely and always generous with time and patience whilst we asked a long list of questions as we learn't more about the home buying process. Jack even offered to take a look through property listing for us to help identify any risk areas we may not have spotted ourself such as lease lengths etc. Reviewed on: 15th April 2024

Amazing Staff and Support

Two unexperienced first time buyers lost in the sea of confusion rescued by Dom and Chelsea! They found us the best mortgage, the best rate and they were with us every step of the way, offering support and guidance- even on other house buying related issues. We would definitely recommend them to anyone looking for a mortgage and we will definitely use them again when the time comes! Reviewed on: 15th April 2024

Our experience with Tembo was faultless!

Our experience with Tembo was faultless! We honestly could not have asked for more and would gladly recommend Tembo to our friends and family. The service from Grace and Chelsea was informative, thorough and fantastic value for money. From our perspective, this resulted in a very smooth remortgage. Reviewed on: 15th April 2024

From start to finish they have been incredible, no d...

From start to finish they have been incredible, no details or question has been too small, the service has exceeded all expectations Reviewed on: 10th April 2024

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