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Tembo Money: Mortgage broker reviews

View other Tembo Money products
4.95
Based on 2,827 reviews, last reviewed 15th Sep 2026
99% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026
Cynthia U's avatar
Cynthia U

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage broker reviews (2827)

My partner and I had an excellent experience as a fi...

5
My partner and I had an excellent experience as a first time home buyers. We have been given clear instructions by Ashley Ellis and Christianna Amos who guided us through every step of the way Reviewed on: 16th February 2026
Anna 's avatar
Anna

Emma and Jennifer where exceptional!

5
Both Emma and Jennifer were exceptional when we were applying for a mortgage through Tembo, the communication was excellent with both replying to our queries (first-time buyers) astonishingly fast. Jennifer reviewed our information and requested clarity on a few things that were we to apply ourselves would've likely delayed our application, both kept us up-to-date regularly with the application process. Reviewed on: 16th February 2026
Michael T's avatar
Michael T

A seamless & supportive process...

5
As first-time buyers, we found the mortgage process pretty overwhelming at first, but Paul made everything feel straightforward and manageable. He was clear, informative and always happy to share his professional opinion, which gave us real confidence. The whole process was seamless, and our mortgage offer came through just a few days after applying. We also loved the digital portal; it made uploading documents so much easier and kept everything organised. Reviewed on: 16th February 2026
Harriet D's avatar
Harriet D

Hayley and Poppy were both fantastic support.

5
Hayley and Poppy were both supportive and warm through this whole process. They both responded quickly to any queries or concerns I had which was quite so helpful in alleviating the stress of the general process. As an NHS staff member I was also super appreciative of the generous offer Tembo provides for NHS staff. Reviewed on: 16th February 2026
Shannon C's avatar
Shannon C

Jack and Chelsea

5
Thank you to Jack and Chelsea for doing all the leg work. It’s been a pleasure dealing with yourselves and will do on the future Reviewed on: 16th February 2026
Nigel m's avatar
Nigel m

Remortgage

5
Luke was very helpful & knowledgeable, he sorted my remortgage quickly & efficiently Reviewed on: 16th February 2026
Tony P's avatar
Tony P

First time buyer

5
I had such a good experience with Tembo Money- Brad was super helpful and extremely responsive (even on Sundays!), and Emma send through all the documentation promptly. Reviewed on: 16th February 2026
Harriegr's avatar
Harriegr

I find Callum to be a great, knowledgeable, goal-ori...

5
I find Callum to be a great, knowledgeable, goal-oriented person, and he is an amazing friend. Reviewed on: 16th February 2026
Blessing C's avatar
Blessing C

Remortgage

5
I have secured my remortgage through Tembo. Helena and Poppy made it as straightforward as possible; really good, unobtrusive communication throughout the process, and I ended up with a new mortgage that was what I was looking for. Reviewed on: 15th February 2026
Christian W's avatar
Christian W

I had an outstanding experience with the Tembo team...

5
I had an outstanding experience with the Tembo team — Karl, Poppy, Alice and Sian delivered a truly professional, seamless service from start to finish. Every step of the process was handled with care and clarity, leaving me with complete confidence that everything was taken care of. The team kept me fully updated throughout, clearly explaining my options, securing the best available rates, and ensuring there were no surprises along the way. Their communication, attention to detail, and commitment to making the process smooth were exceptional. Highly recommended for anyone looking for a reliable, knowledgeable and supportive team who genuinely put the customer first. Reviewed on: 15th February 2026
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Raf Podg

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