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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1733 reviews)

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4.98

Based on 1,733 reviews, last reviewed 3rd Mar 2026

46500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing & Stress Free One of the things you're told in life is buying a house can be extremely stressful, thankfully due to Tembo Money and in particular Kane Garrett & Cal... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1733)

Tembo were Terrific

Very helpful, authoritative and quick to respond to queries and requests. Reviewed on: 28th March 2024

Fantastic service from start to finish, Louise and C...

Fantastic service from start to finish, Louise and Chelsea have been amazing and with all of their hard work we now have a mortgage offer and are finally going to be proud owners of our very first home! A dream we didn’t believe would come true thank you both so much. Reviewed on: 28th March 2024

Ryan and Chelsea - Team Tembo, 5 stars AMAZING!!

Ryan and Chelsea have been amazing through our entire mortgage process. I could not recommend Tembo enough, they have been available at any hour and have been so reassuring and helpful in getting us the best rate secured extremely efficiently. Reviewed on: 27th March 2024

Helpful and easy to communicate with.

Helpful and easy to communicate with. Lots of options and happy to take the time to explain the benefits and long term projection to mortgage and payments. Reviewed on: 26th March 2024

Unusual Property Mortgage

We needed a mortgage company for a property that was not straight forward. Ruth at Tembo found this for us and the formal mortgage offer was through within days over a weekend period. Very happy with Tembo, many thanks to Ruth and Jess. Reviewed on: 26th March 2024

First time buyers - fantastic service

We came to Tembo looking for a first-time mortgage at the tricky time when interest rates were sky high. From the very start, Geraldine has been just amazing at finding competitive products that fit our needs, and kept us updated and well-informed throughout the process. After our first mortgage offer expired (due to seller dragging their feet) Geraldine guided us through the best options and secured another mortgage for us super quickly. Any questions we've had along the way have been answered, and communication with both Abbey our case manager and Geraldine has always been smooth, fast and clear. Getting a mortgage as a first time buyer felt so much less daunting with Tembo in our corner. Their fantastic customer service, speed, friendliness and professionalism exceeded our expectations. Couldn't have asked for a better team! Reviewed on: 25th March 2024

Had a great experience from the start to the ongoing...

Had a great experience from the start to the ongoing process. Geraldine and Abbey have been super helpful and the communication has been brilliant. The support has been great and they have been there throughout to answer any questions I have had. I would highly recommend Tembo! Reviewed on: 25th March 2024

A professional and friendly team

Jack and Rebecca have been clear, helpful and easy to communicate with from start to finish. As first time buyers, we felt the process to acquiring our mortgage was as smooth as it could be with the team providing us with transparent and regular updates throughout. It's great to speak to and engage with a friendly team on something so personal. Highly recommend! Reviewed on: 25th March 2024

Amazing service - highly recommended

Amazing service - highly recommended Reviewed on: 25th March 2024

Excellent experience all round

Excellent experience with Ryan who was easy to talk to and very proactive. Great communication via Rebecca too. They made the process for a first time buyer like me much less stressful! Reviewed on: 25th March 2024

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