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Tembo Money: Mortgage broker reviews

4.95
Based on 2,827 reviews, last reviewed 15th Sep 2026
99% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026
Cynthia U's avatar
Cynthia U

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage broker reviews (2827)

Very quick responses, the proccess was really effici...

5
Very quick responses, the proccess was really efficient. Always told us what was happening at each stage. Very quick to get MIP to us and then from there, there was only one hiccup. The mortgage decision in principle was suggestd for NatWest but in this case the amount they culd lend us should have been fine but the internal calculators didnt take into consideration some other factors of ours. I spotted on the certificate that the loan amount would not be sufficient, and then it was swiftly sorted. Reviewed on: 13th February 2026

Outstanding Service from Jennifer & Emma

5
I couldn’t be more impressed with the support I received from Jennifer Barber and Emma Furmston during my mortgage application. They were friendly, approachable, and incredibly quick to respond to any questions I had. Their clear communication and regular updates made the whole process feel easy and stress‑free. Thanks to their efficiency and guidance, everything moved smoothly from start to finish. I highly recommend Jennifer and Emma to anyone looking for excellent service and a hassle‑free mortgage experience! Reviewed on: 13th February 2026

Highly recommend Tembo; they were really helpful!

5
We are first-time buyers, and Leah Catterall and Chelsea Parkins from Tembo were our advisors. Both were amazing; easy to contact and made every step seem straightforward and clear. Highly recommend Tembo. Reviewed on: 12th February 2026

Callum was fantastic to deal with, thank you for all...

5
Callum was fantastic to deal with, thank you for all your help and brilliant service. Very pleased with it all Reviewed on: 12th February 2026

Sophie and Elly

5
Sophie and Elly have both been brilliant with helping me secure my mortgage. Any questions I have had or needed to ask they have always responded to me quickly and have also made them self's available on the phone if I just need a quick chat. Couldn't have asked for better mortgage advisors they have both been brilliant though out my experience and I would recommend to anyone. Reviewed on: 12th February 2026

Friendly and Informative

5
The advisors Olivia and Chelsea were friendly and informative, making the mortgage application process stress-free and seamless. They also answered any questions we had on the buying process as a whole which was invaluable as first time buyers. Reviewed on: 11th February 2026

Impeccable service

5
Right from the beginning of our mortgage application Ermira was amazing whenever we emailed we had a quick response no matter the time of day. We then was given Amy alongside Ermira who have worked together perfectly Reviewed on: 11th February 2026

THANK YOU

5
Kim and Gemma have been very very helpful with helping us assess our affordability and buy our first home! Thank you so very much. Reviewed on: 11th February 2026

We are currently in the process of a remortgage/ fin...

5
We are currently in the process of a remortgage/ finding a new deal using Tembo and so far the experience has been superb. We originally used tembo to apply for our first mortgage 2 years ago & have gone back to use their services again because of how reliable and efficient they are. Tara & Amy have been our point of contacts & we cannot fault their expertise/ customer service. Tembo & their services will be something we continue to use in the future. Reviewed on: 11th February 2026

Fantastic service would highly recommend

5
Just had our mortgage accepted today we are so happy!! A massive Thank you to Luke and Elly who have been absolutely amazing throughout this process. They have been so professional and made the whole process so easy for us. When we thought it wouldn't be possible they have made it happen. Cant recommend Tembo, Luke and Elly enough!! Reviewed on: 11th February 2026

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