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Tembo Money: Mortgage Broker reviews

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4.98
Based on 1,733 reviews, last reviewed 3rd Mar 2026
46500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Amazing & Stress Free One of the things you're told in life is buying a house can be extremely stressful, thankfully due to Tembo Money and in particular Kane Garrett & Cal... Read more Reviewed on: 3rd March 2026
Jake Hill's avatar
Jake Hill

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
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James C
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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1733)

The company is absolutely amazing!

5
The company is absolutely amazing! They literally saved me and helped me so much with the remortgage process. Hayley and Chelsea are life savers !!! Reviewed on: 20th March 2024
Tia W's avatar
Tia W

Best mortgage advisor

5
After using 3 different mortgage brokers my husband and I decided to give Tembo a go. Louise managed to get us the mortgage we needed when the previous 3brokers failed. Louise and Chelsea are so friendly and will always find a spare minute for you. Reviewed on: 19th March 2024
Giada M's avatar
Giada M

First Class Service

5
Chelsea and Matt have both been very helpful and efficient with the mortgage process. We were updated with every stage and there were quick replies with any queries we had. Even when we had to restart the process due to an error on our side, they were really professional with the process. We will definitely be using them in the future. Reviewed on: 19th March 2024
Harpreet Sandhu's avatar
Harpreet Sandhu

Tembo was a very nice surprise for us.

5
Tembo was a very nice surprise for us. We've had previous experience with a traditional mortgage broker, and we were used to them being slow. That's definitely not the case with Tembo. We first spoke with Fae, who was amazing at helping us find a good deal for our mortgage. She was friendly, helpful, and moved at a speed I never thought was possible. We had a bit of an unusual situation, as I'm a director for a company, but Fae was able to quickly figure out what we had to do. Simply put, she did an amazing job, and I couldn't recommend her enough. Once we secured a mortgage, we spoke with Wendy, whose role was to help us find the right mortgage protection. She was absolutely fabulous. She took the time to understand our situation and managed to find the best cover for us. When speaking with her, I felt that she cared about us, and helping us find what was best for us, as opposed to selling a "better" cover. Having Wendy help us through the process, made the whole thing very pleasant (and we all know that going through your health history is never fun). Reviewed on: 18th March 2024
Tudor C's avatar
Tudor C

Highest recommendations to Ruth, Jessica and Tembo

5
Highest recommendations to Ruth, Jessica and overall to this amazing team at Tembo. They’re 100% professionals, very confident and extremely helpful. Any time any moment they have been in contact with is. Fully prepared whole pack of documents, recommended where to get each of them. Explained every tiny element of getting a mortgage and as a result we got a wonderful mortgage offer! At the same time it’s a pleasure to communicate with Ruth and Jess as they’re very polite fast and helpful. You can feel they care about you a lot and that’s the main. Reviewed on: 18th March 2024
Gregory K's avatar
Gregory K

Excellent and Exceptional Service

5
I can't express enough how delighted we are with Matt and Jess's incredible help throughout our mortgage application journey. Trusting them was the best choice we made! They made everything so smooth and surprisingly fast. Their expertise and professionalism shone through every step, making the whole experience truly fantastic. Huge thanks to Matt and Jess for their outstanding support. Reviewed on: 18th March 2024
Jeffrey D's avatar
Jeffrey D

First time buyers

5
They’re incredibly friendly and helpful which is exactly what we needed as first time buyers and made us feel comfortable enough to contact them about anything we needed/was unsure about. Couldn’t have chosen a better company, would recommend them to anyone and everyone and will definitely carry on using them for future re/mortgages. Reviewed on: 18th March 2024
Evie S's avatar
Evie S

Excellent service. Satisfactory

5
Excellent service. I would highly recommend. Matt and Jess, it’s been a pleasure working with you. Tembi: Mortgage Broker is the best! Reviewed on: 18th March 2024
Blessing Ejembi's avatar
Blessing Ejembi

Excellent service from start to finish!

5
Excellent service from start to finish! Reviewed on: 14th March 2024
Sevinch H's avatar
Sevinch H

Excellent service from start to finish!

5
Excellent service from start to finish! Reviewed on: 14th March 2024
Sunay H's avatar
Sunay H

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