Smart Money People Logo

Tembo Money: Mortgage Broker reviews

4.98
Based on 2,071 reviews, last reviewed 10th Mar 2026
79200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

5 star service Excellent service would highly recommend Reviewed on: 10th March 2026
Thomas j's avatar
Thomas j

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (2071)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

5
Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Tembo have helped us find the right mortgage for our...

5
Tembo have helped us find the right mortgage for our first home. They were with us every step of the way, through 2 failed purchases and finally through our successful purchase. They gave us great advice and explained things in detail but without the jargon and were on hand to answer all of our questions. Reviewed on: 29th January 2025

Helpful summary of market situation

5
Reading your reviews is very interesting and helpful Reviewed on: 29th January 2025

Brilliant service

5
Katelyn and Abbey were absolutely brilliant from start to finish. We were first time buyers and they guided us all the way through the process start to finish. They even went out of their way to help us with solicitor issues near exchange. Truly can’t reccomend Tembo enough Reviewed on: 28th January 2025

Amazing service from Paul Herbert

5
I had a great experience with Paul Herbert, he talked me through every step and was really helpful Reviewed on: 28th January 2025

Re Mortgage and buy to let Mortgage .

5
I got the re mortgage and buy to let through Tempo , we got exact we needed , Excellent service from Tempo Reviewed on: 28th January 2025

For First Time Buyers - Couldn't be better!

5
Tembo managed to find a mortgage that worked for us, and were both quick and efficient. They explained the process well for us as first time buyers, and made it a lot easier than if we were doing it alone. Reviewed on: 28th January 2025

Great at communication and very speedy responses.

5
Great at communication and very speedy responses. Callum and Beth walked me through the process from start to finish, which I appreciated as a first time buyer! Couldn't have asked for a more helpful team! Reviewed on: 28th January 2025

Mortgage application - great job Kurt & Callum

5
Kurt and Callum did a great job on our mortgage application. Despite facing some major challenges with property valuations and being newly self-employed, they found a provider that would be willing to lend on the property and were amazingly responsive and proactive throughout the process. Reviewed on: 28th January 2025

Ruth and Jess are excellent, great service.

5
Ruth and Jess are excellent, great service. Reviewed on: 28th January 2025

Professional , supportive and outstanding service

5
Professional and felt supported throughout not just a number. Advice was excellent nothing was too much trouble and I did not feel like a number. Never felt I was a bother when o asked a question. Would have no hesitation in recommending you. Reviewed on: 27th January 2025