Smart Money People Logo

Tembo Money: Mortgage Broker reviews

4.98
Based on 2,158 reviews, last reviewed 13th Mar 2026
87700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Thank you Bhanvi and Abby Bhanvi and Abby was really helpful throughout our mortgage offer process. Both of them took care of all the communication and made it really easy for ... Read more Reviewed on: 13th March 2026
Syeda N's avatar
Syeda N

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (2158)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

5
Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Excellent communication, friendly service

5
Excellent communication, friendly service Reviewed on: 21st January 2025

A genuinely enjoyable mortgage application process...

5
I recently had the great experience of working with Tembo for my mortgage, and I can't sing their praises enough! From start to finish, Paul and Jess were absolutely stellar. They made the entire process smooth and stress-free, consistently going above and beyond to keep me informed at every turn. Paul's expertise combined with Jess's meticulous attention to detail created a winning team. They were always available to answer my questions and provided invaluable advice tailored to my needs. Their friendly and approachable demeanor changed what could have been a daunting experience into a genuinely enjoyable one. If you're on the lookout for a mortgage broker who truly cares about their clients, Tembo is the way to go. Paul and Jess are exceptional! Thank you so much! Reviewed on: 21st January 2025

Absolutely amazing service from Ruth and Jess.

5
Absolutely amazing service from Ruth and Jess. They found the best deals and kept me informed at all times. They were so quick to answer emails and calls. Couldn’t ask for better service! Reviewed on: 21st January 2025

Excellent service all round

5
Georgie Dye and Abbey Ward really helped guide us through the process from not knowing anything. We had lots of unique circumstances and issues but they were always willing and available to help. Reviewed on: 21st January 2025

Fantastic

5
I’ve been so happy with the service offered to me by tembo! Communication was fantastic and customer service was all round 10/10. Grace was so thorough in helping me understand my options and allowing me to make choices based on as much information as possible. Callum then went on to keep communication open throughout the next steps, keeping me up to date with where the bank were up to at each step. I felt listened to and supported from start to finish. Reviewed on: 21st January 2025

Excellent!

5
Amazing from start to finish, both Paul and Jess really went the extra mile and were wonderful to deal with. Highly recommend! Reviewed on: 21st January 2025

Excellent customer service

5
Rob and Jess considered our circumstances and needs and quickly found the right mortgage for our needs. They worked quickly and kept us constantly updated and we therefore felt confident at every step. Reviewed on: 21st January 2025

Super service

5
Jodie Coxell was really helpful and extremely knowledgeable, I couldn’t recommend her enough Reviewed on: 21st January 2025

Incredible service throughout!

5
Incredible service throughout! Fast communication, detailed answers, anything and everything you need! Reviewed on: 21st January 2025

Easy, understandable and no hassle.

5
Easy, understandable and no hassle. Reviewed on: 21st January 2025

Do you have a different Tembo Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Tembo Money?

    View all products