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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

First time solo-buyer

I am a first time solo buyer and my experience with Tembo was absolutely fantastic. Initially when researching mortgages and the process myself I became quite easily overwhelmed, having not been through the process before. The staff at Tembo were brilliant, they explained every step in detail and ensured I had full understanding of the stages and process throughout, as well as giving very prompt responses when updates were available. I heard through work colleagues that Tembo are very good with sourcing mortgages and mortgage protection for NHS staff, I was certainly not disappointed. The whole process was very quick and simple, and the team were highly accessible whenever I needed. My mortgage adviser was Kane, he is an absolute joy to speak to and made the process very straight forward and stress free. Further into the process I spoke with Callum who was very proactive with updates and when the mortgage was offered, he also answer any questions I had in a supportive and professional manner. Faye then supported with me with my Mortgage protection, she was able to get me a deal with a well reputable company. I couldn't recommend Tembo highly enough :) Reviewed on: 9th April 2026

Callum was very helpful when I would call him and ex...

Callum was very helpful when I would call him and explained to me about information I was requesting. Reviewed on: 9th April 2026

Great customer service

They had time to answer all our questions and they were very helpful in assisting us to make decisions. They provided regular updates on our application Reviewed on: 9th April 2026

We were delighted to find Tembo money through our on...

We were delighted to find Tembo money through our online research, Mortgage advisor Jessica and senior case manager Callum were very helpful. They made the process of finding a mortgage lender much easier and also we got the best interest rates because of their good contacts with reliable banks. Reviewed on: 9th April 2026

Good customer service

My mortgage advisor is very responsive and answered all my queries patiently. He also explained everything i need to know and aware of. Reviewed on: 9th April 2026

Very helpful

Tembo were extremely helpful from the start to the end of getting our mortgage Reviewed on: 9th April 2026

Excellent rates and service

Callum Doherty - advisor for Tembo - was excellent, professional, efficient and found me a fantastic deal - from start to finish I can’t fault the service and I will definitely return when my fixed rate ends. Reviewed on: 9th April 2026

Highly Recommend

The Tembo team were amazing from start to finish helping us every step of the way to secure the best mortgage deal. Callum supported us through the application process and even after we had our offer he helped us get some information changed on the offer. He made the process much less stressful and I would highly recommend to anyone needing a mortgage, complex situation or not, they are more than happy to help. Reviewed on: 9th April 2026

Exemplary service

Amy was absolutely fantastic, she was approachable, knew her stuff. She listened and was able to look at various products and advise which was the most appropriate. Once we had agreed she also put in another meeting in case mortgage rates dropped so that I could switch before the start date which did actually happen. My experience through Tbo was exemplary, really easy to initially sign up and once I had a mortgage advisor contact was quick and easy Reviewed on: 9th April 2026

Alice, Hayley, Poppy and Sian worked tirelessly to h...

Alice, Hayley, Poppy and Sian worked tirelessly to help us achieve our dream home. Thanks Reviewed on: 9th April 2026

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