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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1608 reviews)

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4.98

Based on 1,608 reviews, last reviewed 13th Feb 2026

34100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Outstanding Service from Jennifer & Emma I couldn’t be more impressed with the support I received from Jennifer Barber and Emma Furmston during my mortgage application. They were friendly, ap... Read more Reviewed on: 13th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1608)

Brackendale

Excellent service great product knowledge Reviewed on: 23rd January 2026

Great company

Big shoutout to Luke & Brandon. Luke was our broker who guided us through the whole process and made sure we got the best rates. Super knowledgable and helpful. Brandon was our protections officer, provided us with a fantastic offer and extremely informative without being pushy. Also thanks to Chris and Ellie. Reviewed on: 23rd January 2026

Communication kings

Kept very well informed, and changing mortgages isn’t always simple. But these guys made it as simple as it could be. And for me the best thing about Tembo is. You can pretty much always get in touch with whom you’re dealing with. well done Ben Castle, Jodie Coxell & Joe Martin Reviewed on: 23rd January 2026

Buying a home couldn't have been easier

Tembo provided excellent service sorting the mortgage as a first time buyer for a new build. My mortgage broker, Sebastian, was knowledgeable, guided me through the process with regular phone calls and emails, and secured an excellent interest rate. I can hardly believe that this service was free (since I hold an ISA with Tembo). I'm moving into my first home in a few days, and I can't thank Tembo enough for making the process so easy! Reviewed on: 23rd January 2026

Excellent communication, efficient and speedy service.

Excellent communication, efficient and speedy service. Reviewed on: 22nd January 2026

Great customer service

Attentive customer service and swift services Reviewed on: 22nd January 2026

Excellent service, sometimes comms were a bit slow b...

Excellent service, sometimes comms were a bit slow but this was minor Reviewed on: 22nd January 2026

Elly and fae were so amazing and supportive , can’t...

Elly and fae were so amazing and supportive , can’t believe I got my mortgage offer so quickly ! Reviewed on: 22nd January 2026

Arun and Jodie were a fantastic support from Tembo a...

Arun and Jodie were a fantastic support from Tembo and quickly acted getting me a good deal and explaining everything clearly. Reviewed on: 22nd January 2026

Our experience with Tembo money has been easy and st...

Our experience with Tembo money has been easy and straightforward. The level of service me and my wife received was excellent. From the moment we got in touch with Tembo money everyone one was friendly and helpful in the process of applying for a mortgage. Never thought it was possible with our circumstances not being straightforward/ normal BUT with the help of the Tembo money team It was made possible me and my wife are in the process of buying our new build home . Tembo money helped us every step of the way…. even down to the life insurance policy’s we had to see if we were getting the best out of existing insurance coverage. When our mortgage offer was nearing end date Tembo money got in touch to get our mortgage offer extended due to our new build home not being ready. The process was easy and straightforward with the information they requested and we got the extension. Thankyou Tembo money for making our dream happen never thought it was possible. Reviewed on: 22nd January 2026

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