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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1728 reviews)

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4.98

Based on 1,728 reviews, last reviewed 3rd Mar 2026

46000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Fantastic service Mortgage advisors Gemma and Jess are great. Made the process so smooth and communicated so well. Reviewed on: 3rd March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1728)

Review of the Tembo Money, Mortgage Broker:

Brilliant service

Brilliant service, Paul and Jess helped us throughout the remortgaging application and answered any questions we had. Would 100% use again. Reviewed on: 22nd April 2025

Kane and Callum have been fantastic to work with.

Kane and Callum have been fantastic to work with as a first‑time buyer. They were incredibly helpful, explaining everything clearly and guiding me on the best approach from start to finish. My application was submitted on Friday and the offer was issued the following Thursday — I’m absolutely delighted. Highly recommended! Reviewed on: 29th January 2026

Chelsea and Dominic

Chelsea and Dominic were absolutely fantastic from start to finish. They were incredibly helpful and worked quickly to get my mortgage offer sorted with no stress at all. Everything was explained clearly, communication was great throughout, and they made the whole process feel smooth and straightforward. I couldn’t be happier with the service and would highly recommend Chelsea and Dominic to anyone looking for reliable, efficient mortgage support. Reviewed on: 29th January 2026

Remortgage options

Needed information on a remortgage and Callum was really helpful in providing different options to help with current circumstances. . Reviewed on: 28th January 2026

An excellent service.

An excellent service. Good communication, friendly approach and professional advice. Thank you for your assistance James and Chelsea. Reviewed on: 28th January 2026

Callum and Bethany at TEMBO Money Limited have both...

Callum and Bethany at TEMBO Money Limited have both been excellent communicators, whether it's over the telephone or through emails. They have constantly updated me through every single process. The journey I have undertaken and the service that I received have always been of such a high standard. I am extremely ecstatic with every aspect of my mortgage experience. Reviewed on: 28th January 2026

Flawless.

Flawless. From start to finish both Poppy and Geraldine took us through step by step. They couldn't have been any better. Always available, always approachable they were thoroughly professional. I was delighted with the service they provided. Reviewed on: 28th January 2026

Rachel and Emma went above and beyond

Rachel and Emma went above and beyond, helping us to organise a mortgage for our bespoke situation as sole traders. I have been with Tembo Since they opened and they really have offered us a full package between savings accounts and the mortgage broker service. Lauren was also fantastic in helping us set up life insurance and critical illness cover. Reviewed on: 28th January 2026

Excellent

Excellent stress free, fast and reliable service from Poppy and Karl at Tembo. Reviewed on: 28th January 2026

Callum and Kane were great, fast and communicative.

Callum and Kane were great, fast and communicative. Would use again Reviewed on: 28th January 2026

Many thanks to Peter and Gemma for helping navigate...

Many thanks to Peter and Gemma for helping navigate the options and helping with the application process. Provided reassurance during a stressful time and made the process easy. Reviewed on: 28th January 2026

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