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Tembo Money: Mortgage Broker reviews

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4.98
Based on 2,790 reviews, last reviewed 21st Apr 2026
6033% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
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Latest highest rating:

5

I would recommend Tembo for Mortgage, Thanks to Oliv... I would recommend Tembo for Mortgage, Thanks to Olivia Blackburn and Rebecca Thompson Reviewed on: 21st April 2026
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Rose

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.
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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (2790)

Amazing customer service

5
Amazing customer service from initial call to mortgage offer. Charlotte kept me informed throughout the whole process even during the current market with regular interest rate changes. She was prompt in replying to any queries and made the process as easy and stress free as possible. Upon submission of the application, Tia kept me updated which removed the need for me to chase. The fee was very reasonable for the service provided and is payable upon mortgage offer, having said this there was no pressure to make a quick decision. I would definitely recommend. Reviewed on: 2nd April 2026
Jas R's avatar
Jas R

Extremely helpful from start to finish, our buying e...

5
Extremely helpful from start to finish, our buying experience went smoothly with support throughout. Reviewed on: 1st April 2026
Jacq Gordon's avatar
Jacq Gordon

Super quick and transparent!

5
Super quick and transparent! Very helpful. Highly recommend Claudia and Helen Reviewed on: 1st April 2026
Han's avatar
Han

If I could give 6 stars, I would...

5
I have known about Tembo for quite some time and always intended to use them for brokerage services when we were in a position to get a mortgage. Once we started seriously looking I found out that Tembo's LISA rate was much better than with my previous provider so I moved both my wife's and I LISA over to Tembo. This also meant that not only was I getting more interest, I also benefited from free brokerage services! We initially spoke with Paul at Tembo who was excellent and provided loads of useful information and reassured us about our circumstances, even completing a DIP for us. A few months later when we finally found a house, I emailed Paul immediately after having our offer accepted who phoned me within 2 minutes! - He was on holiday the week after but set us up immediately with one of his colleagues, Saul who ran through the full application process with us both. He worked tirelessly to get our mortgage application submitted quickly so that our rate was locked in which was especially useful given the current volatility in the market. Once the application was submitted, Sian contacted us to explain all the next steps and she ensured our application was reviewed super quickly by our lender so that we could get our offer as soon as possible, she did not disappoint! I would genuinely recommend Tembo to anyone buying a home as they have made the process for us so easy and stress free. Reviewed on: 1st April 2026
Aidan T's avatar
Aidan T

Great experience with Karl and Poppy, easy process f...

5
Great experience with Karl and Poppy, easy process from start to finish Reviewed on: 1st April 2026
KM 's avatar
KM

Callum was helpful with my enquiries

5
Callum was helpful with my enquiries Reviewed on: 1st April 2026
GR's avatar
GR

Amazing and fast!

5
Amazing and fast! Extremely straight forward without having to worry about what is going on as I was always kept informed and in the loop. Reviewed on: 1st April 2026
Jakub P's avatar
Jakub P

It was a smooth experience and very easy to use

5
It was a smooth experience and very easy to use Reviewed on: 1st April 2026
Arron M's avatar
Arron M

Just brilliant people & systems!

5
Just brilliant people & systems! Kerry Blackmore continues to make my day with her professionalism, experience, advice & friendliness. Nothing is too much trouble! Thank you!! Reviewed on: 1st April 2026
Kevin Kilduff's avatar
Kevin Kilduff

Really helpful.

5
Really helpful. Explained our options very well and made us feel like it was very worthwhile using their service. Reviewed on: 1st April 2026
Richard H's avatar
Richard H

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