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Tembo Money: Mortgage Broker reviews

4.98
Based on 1,729 reviews, last reviewed 3rd Mar 2026
46100% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Fast response and helpful insights Fast response and helpful insights, helped us through mortgage Reviewed on: 3rd March 2026
Louis M's avatar
Louis M

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1730)

Gemma Bentley was amazing

5
From start to finish my case worker Gemma Bentley was very professional and proactive and made sure we was updated at every step. Reviewed on: 23rd January 2026

My Cash ISA

5
I have a cash ISA, that Emma Furmston, who works at Tembo recommended to me and I am very happy with it Reviewed on: 23rd January 2026

Great experience with Tembo!

5
Great experience with Tembo! The Case Manager's are a brilliant team! Reviewed on: 23rd January 2026

No complaints

5
Poppy was quick, kind, and efficient in handling my mortgage. She made the whole process easy and stress-free. Highly recommended. Reviewed on: 23rd January 2026

Poppy was so helpful and knowledgeable, made it all...

5
Poppy was so helpful and knowledgeable, made it all so much easier to understand and she was so friendly Reviewed on: 23rd January 2026

So helpful, proactive and patient.

5
Tembo were extremely helpful. As a first time buyer, the process was daunting at first, but the staff at Tembo are so helpful, proactive and patient. Geraldine especially has been a great support and made the whole process feel smooth. Reviewed on: 23rd January 2026

Excellent service overall.

5
Excellent service overall. I felt they genuinely cared about finding a mortgage that matched my parameters and were responsive throughout the process. However, I would have appreciated more proactive guidance on optimisation. I later realised that increasing my deposit slightly would have unlocked a better rate, which wasn’t suggested at the time. Overall a good experience, but there was room for more strategic advice. Reviewed on: 23rd January 2026

Jack and Emma have been very helpful and quick to re...

5
Jack and Emma have been very helpful and quick to respond with any queries I've had with my mortgage as a first time buyer. Reviewed on: 23rd January 2026

Fae and Elly were both absolutely fantastic.

5
Fae and Elly were both absolutely fantastic. Amazing customer service and got us a mortgage offer within a few weeks of us starting to look Reviewed on: 23rd January 2026

Helpful, friendly staff.

5
Helpful, friendly staff. Good incentives and free. Reviewed on: 23rd January 2026

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