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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Extremely helpful from start to finish, our buying e...

Extremely helpful from start to finish, our buying experience went smoothly with support throughout. Reviewed on: 1st April 2026

Super quick and transparent!

Super quick and transparent! Very helpful. Highly recommend Claudia and Helen Reviewed on: 1st April 2026

If I could give 6 stars, I would...

I have known about Tembo for quite some time and always intended to use them for brokerage services when we were in a position to get a mortgage. Once we started seriously looking I found out that Tembo's LISA rate was much better than with my previous provider so I moved both my wife's and I LISA over to Tembo. This also meant that not only was I getting more interest, I also benefited from free brokerage services! We initially spoke with Paul at Tembo who was excellent and provided loads of useful information and reassured us about our circumstances, even completing a DIP for us. A few months later when we finally found a house, I emailed Paul immediately after having our offer accepted who phoned me within 2 minutes! - He was on holiday the week after but set us up immediately with one of his colleagues, Saul who ran through the full application process with us both. He worked tirelessly to get our mortgage application submitted quickly so that our rate was locked in which was especially useful given the current volatility in the market. Once the application was submitted, Sian contacted us to explain all the next steps and she ensured our application was reviewed super quickly by our lender so that we could get our offer as soon as possible, she did not disappoint! I would genuinely recommend Tembo to anyone buying a home as they have made the process for us so easy and stress free. Reviewed on: 1st April 2026

Great experience with Karl and Poppy, easy process f...

Great experience with Karl and Poppy, easy process from start to finish Reviewed on: 1st April 2026

Callum was helpful with my enquiries

Callum was helpful with my enquiries Reviewed on: 1st April 2026

Amazing and fast!

Amazing and fast! Extremely straight forward without having to worry about what is going on as I was always kept informed and in the loop. Reviewed on: 1st April 2026

It was a smooth experience and very easy to use

It was a smooth experience and very easy to use Reviewed on: 1st April 2026

Just brilliant people & systems!

Just brilliant people & systems! Kerry Blackmore continues to make my day with her professionalism, experience, advice & friendliness. Nothing is too much trouble! Thank you!! Reviewed on: 1st April 2026

Really helpful.

Really helpful. Explained our options very well and made us feel like it was very worthwhile using their service. Reviewed on: 1st April 2026

Thorough and reliable

Jennifer and Emma were great - they were responsive and very thorough checking everything before the mortgage application was made. Their thoroughness made me confident that the application would be smooth and it was. Approved within a few days and I was able to borrow more than with other lenders, even as a self-employed borrower. Reviewed on: 1st April 2026

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