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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1793 reviews)

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4.98

Based on 1,793 reviews, last reviewed 4th Mar 2026

52300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Working with Matt and Christianna was a really posit... Working with Matt and Christianna was a really positive experience. They were responsive, well informed and always willing to help. Absolutely everyth... Read more Reviewed on: 4th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1793)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

We have just brought our first house and the team at...

We have just brought our first house and the team at Tembo were very friendly and made the experience really enjoyable. Thank you very much!!! Reviewed on: 22nd January 2026

Great job, carried out - didn’t like having to add m...

Great job, carried out - didn’t like having to add more to this review though . Poor review experience! Reviewed on: 22nd January 2026

Retirement Solutions made Easy

Quick and helpful response to requested retirement mortgage with positive and clear paperwork and timelines. Reviewed on: 22nd January 2026

Excellent service - thank-you.

Stress free and straight forward process from start to finish, helpful staff who couldn't do enough and made it all easy throughout. Would highly recommend. Reviewed on: 22nd January 2026

From start to finish the whole team were extremely s...

From start to finish the whole team were extremely supportive and reassuring. My first call I was nervous I wouldn’t even be able to get a mortgage at all, now I’m happily in my forever home Reviewed on: 22nd January 2026

Effective communication with efficient staffs

Effective communication with efficient staffs Reviewed on: 22nd January 2026

helpful, responsive, and quick

Very helpful, responsive, and quick throughout the whole process. They took the time to understand our situation and managed to find a mortgage option that worked for us when our choices were limited. The rate was slightly higher than some other brokers, but given our circumstances, we were happy to proceed. Overall, a great and smooth experience. Reviewed on: 22nd January 2026

Great service, easy and straight foward

Great service, easy and straight foward Reviewed on: 22nd January 2026

Tembo are brilliant ..

The whole process with Tembo was seamless and stress free. My advisers Henry and Any were outstanding. They were very friendly, knowledgeable and expert in finding the correct product for me. It was so refreshing to deal with such professional, genuine and supportive people. I cannot praise Tembo and Henry and Amy highly enough! Reviewed on: 22nd January 2026

Great service, thank you!

We were looking to borrow some addiitonal money against our mortgage and had no idea really what our options were for that. Paul from Tembo was very helpful in talking us through the options and advising on the pros and cons. We ended up with a great solution through our existing provider. We were very pleased with the service & the £500 broker fee is very reasonable. Reviewed on: 22nd January 2026

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