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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1820 reviews)

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4.98

Based on 1,820 reviews, last reviewed 5th Mar 2026

54700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent service Courteous staff, prompt replies to queries, excellent service, very knowledgeable about the products available. Special mention to Claudia and Christi... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1820)

Review of the Tembo Money, Mortgage Broker:

Would highly recommend Tembo.

Would highly recommend Tembo. Fae, Faye, and Elly were incredibly friendly and professional throughout and made what could have been a very stressful experience a breeze. We were not expecting to get a mortgage offer issued so soon, but the process was a lot faster than expected thanks to those at Tembo. Reviewed on: 8th April 2025

First Time Buyer

As a first time buyer, the Tembo team have been excellent with their knowledge and support. Kept me updated at all times through the mortgage application and offered great advice along the way. Haven’t quite finished the process just yet but I’m sure they will continue to be fantastic! Special thanks to Lucy and Chelsea for reassuring me and having excellent product knowledge. They didn’t push me into making quick decisions and have explained process thoroughly. Very Grateful - would recommend to any family and friends ! Reviewed on: 22nd January 2026

Tembo mortgage advisors are just brilliant

Tembo mortgage advisors are just brilliant Reviewed on: 22nd January 2026

The whole experience with Tembo has been great, and...

The whole experience with Tembo has been great, and its so nice to have a modern approach to mortgage brokering. Not the old fashioned bank ways. All the staff are incredibly helpful and have your best interest as their priority. Reviewed on: 22nd January 2026

Fantastic first time buyer experience

Tembo helped me get my mortgage for my first ever property. They were excellent as it was very challenging due to my flat having an EWS1 form from Tri-fire (if you know, you know). They also helped me extend the mortgage offer really easily as the conveyancing was taking forever. On top of this, the team responsible for income protection support were so considerate as I was waiting to have surgery so were very patient and understood why we had to wait a little longer to get everything sorted. Reviewed on: 22nd January 2026

Very good provider

Very good services. They provided everything in timely manner Reviewed on: 22nd January 2026

They were really helpful from day 1, and were always...

They were really helpful from day 1, and were always ready to help throughout the whole process. Reviewed on: 22nd January 2026

First time buyer - faultless throughout Bradley!

Fantastic experience from start to finish, as a first time buyer I wasn’t sure where to go, Bradley took over my case early on and was there for me even out of hours and he went above and beyond to assist me in what I needed. Very helpful, friendly, personal and informative about all aspects throughout the entire process, he was very responsive and helped me through each stage along with Emma and Ashleigh. Would definitely recommend Tembo from even savings using their LISA as I did, right through to brokerage and insurance help. I will use Tembo again when it comes to remortgaging after my fixed rate ends. Reviewed on: 22nd January 2026

My experience with Tembo has been amazing.

My experience with Tembo has been amazing. They went above and beyond to both guide me and gain my mortgage and again support me through remortgaging. They explained everything in detail and answered any questions I had with clear answers. I didn’t think it would be possible to get a mortgage with my job but they never doubted it and gave me a range of options at all times. They came back and supported me through remortgaging in such a timely officiant manner! Cannot fault them at all. Reviewed on: 22nd January 2026

Have a LISA and ISA with them and have recently used...

Have a LISA and ISA with them and have recently used them as a mortgage broker. Very helpful at every step and recommended them to everyone I know Reviewed on: 22nd January 2026

Really easy.

Really easy. First time applying for mortgage, Tembo made is very easy,. clear Reviewed on: 22nd January 2026

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