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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Always contactable and quick to respond.

Always contactable and quick to respond. Great service. Reviewed on: 11th March 2026

Great right from the start.

Tembo were great right from the start. Every phone appointment was bang on time, they listen to what I needed and found a great product which exactly fitted. They gathered the information needed and we got from initial contact to full approval in 4 weeks. Karl and Poppy gave a great and friendly service. Reviewed on: 11th March 2026

Elly and Sophie have been absolutely amazing through...

Elly and Sophie have been absolutely amazing throughout our entire mortgage journey. From the very beginning they have been incredibly supportive, patient, and professional. Buying a home can feel overwhelming, but they made the whole process so much easier for us. They were always there to answer every question we had and address any concerns, no matter how small. Their communication was excellent, and they explained everything clearly so we always felt informed and confident about each step. What really stood out was how genuinely caring and encouraging they were. During stressful moments, they reassured us and gave us hope, which meant so much to us. We are truly grateful for all their hard work and dedication. I would highly recommend Elly and Sophie to anyone looking for mortgage advisors who go above and beyond for their clients. Thank you both for everything! Reviewed on: 11th March 2026

My fantastic experience

Nothing but praise absolutely an amazing service from the start Jessica and Gemma have been brilliant taking all of the stress away from finding a mortgage to suit and always keeping you updated once again Thanks to these ladies for there no nonsense approach and keeping things simple can’t recommend tembo enough Reviewed on: 11th March 2026

Lovely, easy and speedy process with Callum & Glen a...

Lovely, easy and speedy process with Callum & Glen at TEMBO. Would definitely recommend! Reviewed on: 11th March 2026

Lorna and Emma were beyond incredible.

Lorna and Emma were beyond incredible. My circumstances were challenging and they worked tirelessly to help me find the perfect mortgage and helped with guidance and advice throughout. Not only super professional but wonderfully friendly and supportive - I felt I had the girl power I needed to move forward with my life following a divorce and an entire life upheaval. There really couldn’t have been a better outcome for me and I’m so incredibly grateful I found Tembo! Reviewed on: 11th March 2026

Great, very easy.

Great, very easy. Jess was very helpful throughout! Reviewed on: 11th March 2026

Highly Recommended for First-Time Buyers

From starting to save for a deposit to being guided through the process of purchasing my first home, this platform has been fantastic from the start. It has made what can feel like a daunting process much more manageable. The app for adding to your savings is very user-friendly and easy to navigate, which made building my deposit simple. My advisor, Rachel Woolard, and case manager, Emma Furmston, from Tembo Money, both provided excellent and timely advice throughout. The whole process with Tembo has felt slick, well organised, and efficient. You’re guided step by step, from the initial call through to meeting with a mortgage advisor and then discussing protection insurance, which really helps you understand each stage of the journey. I’ve recently received my mortgage offer and have had a great experience with Tembo so far. Reviewed on: 11th March 2026

Really good experience using Tembo, thank you to Tia...

Really good experience using Tembo, thank you to Tia my case manager for your help! Reviewed on: 11th March 2026

Tembo was a huge help during my mortgage process

Tembo was a huge help during my mortgage process, turning what could have been a very stressful experience into something much more manageable. Callum Docherty, who managed my case, was brilliant throughout — responsive, clear, proactive and always willing to help unblock issues. His support made a real difference, and I’d happily recommend Tembo to anyone going through a home purchase. Reviewed on: 11th March 2026

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