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Tembo Money: Mortgage Broker reviews

4.98
Based on 1,904 reviews, last reviewed 6th Mar 2026
62800% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent service Tembo arranged my mortgage, and from start to finish they responses were very fast, almost immediate. Great advice, very friendly, all done with spee... Read more Reviewed on: 6th March 2026
Claire W's avatar
Claire W

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Tembo Money Mortgage Broker reviews (1904)

Great experience

5
We were recommended Tembo through some colleagues when looking to buy our first home. Claudia and Chelsea have both been fantastic throughout, they’ve been very good quick at responding, and are always clear and kind in their emails (even when I’m asking probably quite silly questions!). Love the service, quick and easy, great staff and a decent online system that was simple to use. Thank you! Reviewed on: 29th March 2025

Thank you Callum & Beth

5
I was suggested to use Tembo through my workplace. This was my first time remortgaging with another lender and Callum and Beth have been super helpful and great communicators throughout the whole thing. Would 100% recommend to anyone who’s needing any advice! Reviewed on: 27th March 2025

Highly recommended

5
Very comprehensive service from Rhys (broker) and Callum (case manager) - even though my personal circumstances were a little different to usual. Responsive to messages and emails and kept me informed throughout the entire process. Reviewed on: 27th March 2025

Great company and great people

5
Jack Dolphin and Chelsea Parkins were fantastic. They made the first time buyer experience easy and simple. They were more than happy to answer any questions I had and helped me find the best deal. I’d strongly recommend both Chelsea, Jack and Tembo for your mortgages Reviewed on: 27th March 2025

First Class service from Tembo

5
Tembo were brilliant and have kept us fully informed throughout the entire process and went above and beyond to ensure we were walked through the entire process as FTB. Jo and Callum went out of their way to get us a better product if they felt our existing one wasn’t good enough which we really appreciated. They have been fantastic to work with and would absolutely recommend them to anyone in need. Reviewed on: 26th March 2025

Great service and lovely people

5
As a first time buyer I really had no idea how to approach getting a mortgage or buying a house. Fae Kett and Elly Bradshaw were fantastic and helped us through the maze. Great service and lovely people, I felt I could really trust them. Reviewed on: 26th March 2025

Fantastic mortgage advice & brokerage

5
Jo & Callum made the whole process easy & painless. We were kept up to date from start to finish, very happy with the communication throughout. Our need and preferences were taken into consideration & we were thrilled with the advice and the service we received. Reviewed on: 24th March 2025

Fantastic company!

5
The team is brilliant! They always kept us in the loop with what was happening and always responded to our queries. They explained things extremely efficiently leaving us fully confident in what they said. Reviewed on: 24th March 2025

Thank you Andy and Callum!

5
Andy and Callum were absolutely amazing the entire process - their responsiveness and accessibility, knowledge, and client care was next to none. I felt reassured every step of the way and informed of what would happen next. The Tembo website and app is sleek and easy to use - I have no doubt I will be using them again in future for my remortgage and will recommend them to friends! Reviewed on: 23rd March 2025

Saul and Jodie were absolutely brilliant.

5
Saul and Jodie were absolutely brilliant. They guides us through the process and answered all our questions. With their help, we've secured our mortgage! We would highly recommend their services. Thank you Saul and Jodie! Reviewed on: 22nd March 2025

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