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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2800 reviews)

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4.98

Based on 2,800 reviews, last reviewed 24th Apr 2026

741% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Glen and Callum from Tembo were fantastic We had Tembo LISAs so the Mortgage Broker service we were offered was free. Glen, our Broker, worked in to the evenings to find us a great mortgage, a... Read more Reviewed on: 24th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2800)

Excellent customer service, help and support from As...

Excellent customer service, help and support from Ashley and tia Reviewed on: 10th March 2026

I thought I was a long away from having a deposit

I thought I was 12+ months away from having a viable deposit for my first home, Emma from Tembo helped me see that I was already there and I'm now close to completing on my purchase Reviewed on: 10th March 2026

Excellent service from start to finish.

Excellent service from start to finish and they made the process really straightforward! Reviewed on: 10th March 2026

Professional & Stress-Free Mortgage Support from Brad

I had a fantastic experience working with Brad during my mortgage application. From the very beginning, Brad was incredibly helpful, professional, and patient in guiding me through the whole process. He took the time to explain everything clearly and made sure I understood all my options, which really helped take the stress out of applying for a mortgage. Brad was always quick to respond to any questions I had and kept me updated every step of the way, which gave me real confidence that everything was being handled properly. What really stood out was how dedicated and thorough he was. Brad went above and beyond to make sure the application process went as smoothly as possible, handling all the details and dealing with the lender on my behalf. Thanks to his expertise and hard work, my mortgage was approved smoothly and much quicker than I expected. I’m genuinely grateful for all the support Brad provided and wouldn’t hesitate to recommend him to anyone looking for a reliable, knowledgeable, and approachable mortgage broker. He made what could have been a stressful process feel straightforward and manageable. Reviewed on: 10th March 2026

Great with complex cases

Tembo were able to help a complex sale and find me a great mortgage deal Reviewed on: 10th March 2026

As a first-time buyer...

As a first-time buyer with little knowledge of the mortgage side of the process, Matt Lovell and his case manager Gemma Bentley at Tembo made everything much easier to understand. They were both incredibly helpful, polite, and efficient throughout. They kept me well informed about the process of buying a house and helped me understand mortgage rates, which made a big difference as I was learning everything for the first time. They also always took the time to answer my abundance of questions and were consistently quick to respond, which really helped put my mind at ease. Their support went beyond just arranging the mortgage as well. They also highlighted the additional services their offer, such as insurances, guidance about surveys and transferring utility bills. I’m very grateful for their support and professionalism throughout, and I would happily recommend Matt, Gemma, and the Tembo team to anyone going through the mortgage process, especially first-time buyers. Reviewed on: 10th March 2026

Thanks Bradley!

Tembo worked with us to get a mortgage that was not only more than we expected but also affordable and they did this very quickly and for no fee due to our pension providers association with them! Bradley worked with us so well from the get go, reassuring us as first time buyers and was open to checking rates all the way to exchange. Tembo were lovely and friendly and helped us get the home we had dreamed of, thank you! Reviewed on: 10th March 2026

5* Service from Brad & Emma @ Tembo

We had our LISAs with Tembo, so used their free mortgage brokering - Brad and Emma were fantastic. Efficient, incredible communication and would definitely use again. They’re our number 1 recommendation when speaking with friends and family. Reviewed on: 10th March 2026

Personal and professional service

The team were always very helpful would make time to answer questions or concerns. I was reassured through the process Reviewed on: 10th March 2026

Simple, easy and well informed on options

Simple, easy and well informed on options Reviewed on: 10th March 2026

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