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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.97 (1966 reviews)

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4.97

Based on 1,966 reviews, last reviewed 7th Mar 2026

68800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

From the very beginning you had personal contact and... From the very beginning you had personal contact and access. It's old fashioned but just having a discussion about what you need goes a long way and h... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1966)

A perfect experience

Was a super easy and enjoyable experience using Tembo to help get a mortgage. My broker helped me through the whole process with ease and comfort. They were able to answer any questions I had effectively and efficiently. Reviewed on: 18th March 2025

Best first time mortgage experience

Claudia and Chelsea were amazing and the most helpful in getting me my mortgage, constant updates throughout the process. As it was my first time applying for a mortgage, they were very responsive to any questions that I had. Very good online system, very easy to use. Had some issues with the lender at first but they were very quick to act and found me another lender straight away. Very competitive fees and extremely transparent about it with no hidden fees or anything like that. Definitely would recommend to any friends or family who are also looking to get a mortgage Reviewed on: 18th March 2025

Jack excellent and very helpful with helping me get...

Jack excellent and very helpful with helping me get my mortgage Reviewed on: 17th March 2025

The best broker out there.

i Cant praise Tembo enough they moved Heaven and Hell to help my daugghter get her mortgage. and they talked her through every step of the way. The perfect customer service. Reviewed on: 17th March 2025

Great Service

Elly and Fae were great, very knowledgeable and quick to respond and made the process of applying for the mortgage very easy. Reviewed on: 17th March 2025

I managed to get a Remortgage at a good rare and ext...

I managed to get a Remortgage at a good rare and extended years for a very competitive rate. Communication ever step of the way was given. Very happy with the service and product given. Reviewed on: 17th March 2025

first time buyers

Saul and Jodie have been a great help and support in our first time buyers experience Reviewed on: 17th March 2025

I had all support and attention from Lucy and Chelse...

I had all support and attention from Lucy and Chelsea at Tembo. They helped me navigate the very complicated paths towards a mortgage offer. With calls and emails, they answered all my questions patiently and our chats were, whenever possible, jargon-free. Reviewed on: 17th March 2025

Excellent company - professional, proactive and like...

Excellent company - professional, proactive and likeable brokers and case handlers. Thanks Tembo! Reviewed on: 16th March 2025

First time home buyer, they were super prompt gettin...

First time home buyer, they were super prompt getting back with questions and very friendly. Reviewed on: 16th March 2025

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