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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

Fantastic customer experience, brilliant communication

Fantastic customer experience, explained the process and worked with me through my entire application across different properties. We're always on the lookout for the best deal and superb communication throughout. Rebecca and her team were amazing. Reviewed on: 9th March 2026

Thank you Leah and Chelsea!

Leah and Chelsea were great help, very informative and reliable! Kept us updated with new information and were great to communicate with! Reviewed on: 9th March 2026

Use Tembo for Security and Service

I had a lovely lady looking after me. She provided direct contact details so I could ask her anything without having to go through a call centre. Even after the successful provision of a mortgage offer my lovely lady checked for a better rate and moved me to a rate (by the same provider) which saves me £50.00 a month just as I completed my house purchase. Reviewed on: 9th March 2026

Tembo - Excellent Support for First-Time Buyers

The whole process from start to finish, and after purchase, has been a delight. We were paired with Kerry and she was brilliant; easily contactable and very knowledgable concerning any questions we had - of which we had many! They were always on the look out for the best deal for us and explained all aspects of what to expect starting a mortgage. I would highly recommend Tembo if you are a first-time buyer and, in fact, already have to many of my friends buying their first homes! Reviewed on: 9th March 2026

Highly Recommend!

Kerry and Elly at Tembo made the whole process quick, smooth and stress free! With excellent knowledge and market visibility. Highly recommend Tembo and their Mortgage services Reviewed on: 9th March 2026

Experience

Excellent experience and support from Paul and the Tembo team Reviewed on: 9th March 2026

Professional and very helpful

Professional and very helpful, especially with technical and legal issues. Reviewed on: 9th March 2026

Highly professional and diligent service

We are an older couple looking for a very specific type of mortgage. Tembo were able to fully research the options for us, and to find a lender that suited our particular circumstances. At all times, the team explained everything in great detail to help us through the process, and kept us informed at all stages in a highly professional and diligent way. The team were also delightful to deal with. Reviewed on: 9th March 2026

First Time Buyer with Tembo

I am a first timer solo buyer, and have had such a great experience with Tembo! My mortgage advisor Peter could not have been any more helpful if he tried, and made what would have been an extremely daunting experience so easy and stress-free. I am so grateful for his fantastic support! I was then introduced to Gemma who was also brilliant and answered any questions I had straight away and clearly! Both assets to the business - thank you so much! Reviewed on: 9th March 2026

Execellent Team at Tembo

The team is experienced and demonstrated relevant knowledge and expertise in mortgages and finances. The team is very supportive, they listen to your needs and do not hesitate to go back and forth in finding the best product for you. Highly recommended. Reviewed on: 9th March 2026

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